Colony: trip advisor reviews are so negstive!

Question

I visited the Colony pre-covid and thought it was great:

quirky, great location, loved the beach club.

I made reservations in early December (double rooms connected by bathroom) for myself and adult daughter.

The recent reviews are discouraging. I am thinking of changing to Cranes or elsewhere.

Please tell me the Colony is still a good option!

Answer

The Colony in Delray Beach has historically been a favorite for travelers who enjoy a quirky, boutique-style experience and easy access to the beach. Pre-COVID, it was praised for its charm, beach club access, and central location. However, like many properties, it appears that guest experiences have become more mixed in recent years, likely influenced by staffing, renovations, and post-pandemic operational changes.

Here’s a detailed perspective on the current situation and what to consider:

Pros of staying at The Colony:
- Excellent location, close to the beach, shops, and restaurants in Delray Beach.
- Access to the beach club, which many guests have found very convenient and enjoyable.
- Quirky, boutique vibe that stands out compared to larger, more corporate hotels.
- Connected rooms with shared bathrooms are still available if booked in advance, which is ideal for families or friends traveling together.
Cons and recent concerns:
- Some guests report issues with maintenance, cleanliness, or staffing delays in recent reviews.
- Decor and furnishings may feel dated in certain rooms compared to newer or recently renovated properties.
- Beach club and pool areas may be busier during peak periods, affecting the overall tranquility.

Alternative options: If you are worried about inconsistency, Cranes Beach House or other boutique properties along Delray Beach could be considered. They generally have strong reviews for cleanliness, service, and beach access, though they may be slightly more expensive.

Cranes Beach House: Smaller boutique hotel, often praised for attentive service and beach access.
Delray Sands Resort: Modern amenities, pool and beach access, solid reputation for cleanliness.
Seagate Hotel & Spa: Offers more luxury, spa services, and close proximity to the beach and restaurants.

Ultimately, The Colony can still be a good choice if you value its location, beach club access, and boutique charm. If peace of mind and consistently high service is your priority, considering a highly rated alternative might be worth it, especially for a short trip.

Colony: trip advisor reviews are so negstive!

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