Fogo de Chão Brazilian Steakhouse Reviews

4.5

8 of 5,066 Restaurants in San Francisco


Reviews

Good food but arrogant server

By Lorinda S |

We went to this restaurant for my birthday on Sunday at 2 pm. When I asked questions about how to read the menu, the server was arrogant and condescending. I have dined in restaurants in China, Europe, New York and elsewhere but he stated that I needed to be "adventurous." My husband ordered the meat on skewers but I ordered the Chilean Sea Bass. There was also an extensive self service salad/vegetable bar which I did not order because I was tired from a previous activity. After my husband was offered several different meat skewers but I had no food (aside from a shrimp appetizer), a manager stepped in and made things right. But the experience was upsetting even though the food was very good.

10/10 Experience

By Pez3009 |

We visited this restaurant for a birthday. Food was excellent and our waitress Merary was brilliant! Will definitely recommend Fogo.

Best service and food

By Chris E |

Milton and Luciana, you are both amazing and you made me enjoy every second I was there. Thank you. The food, the atmosphere, the service were all top notch.

Awesome experience!!!

By Fabiana Bortoli... P |

We are here to celebrate a friend’s birthday. We are very impressed with the service. Our server Luciana is amazing. Renata and Nelson are the best gauchos. Can’t wait to come back. Thank you guys!!!

We will definitely be back at Fogo de Chao!

By Kathie C |

We had a wonderful family meal at Fogo de Chao tonight! We had a large party and had a great table by the wine display. We had a serious food allergy and they were so wonderful and accommodating. Our waitress in particular was very careful. In addition, Milton was a fantastic customer service representative and checked in with us multiple times to make sure we got more of our preferred cuts of meat. We will definitely be returning! Also huge bonus that kids 6 and under dine free and 7-12 are half price!

Great experience

By Cesar Z |

Great food, great service . Picanha and grill cheese was amazing … thank you Milton for your hospitality. Definitely a place to visit again.

Fantastic Dinner Experience

By Belle S |

We had an exceptional dinner experience last night at Fogo de Chao, thanks to our servers, Pablo and Bailey. Their attentive service and friendly demeanor made our meal truly enjoyable. They went above and beyond to ensure that our dining experience was perfect. We highly recommend Fogo de Chao and commend Pablo and Bailey for their outstanding service.

very good caramelized bananas

By JimmyLVB |

Very good meat, quick service, you are not waiting for the cuts, it is very fluid; The appetizers on the table did not convince me, but the caramelized bananas they brought were exquisite, and their drinks were also very good.

Pablo

By Siosifa F |

Pablo Gaucho provided exceptional service. His attention to detail and dedication truly stood out, making the experience memorable. Highly recommend! Pablo Gaucho provided exceptional service. Their attention to detail and dedication really stood out, making the experience memorable. Highly recommended!

Yay Fogo

By Victoria B |

Nelson Gaucho was so kind and accommodating. He helped us out getting all our specified cuts for our large group and was always checking on us!

Very good food but poor service

By Richard D |

The food was very good. However the service was not. From the time we were seated it took at least 15 mins before any of the wait staff even approached our table. No water or anything. It was so long a wait that the people who sat next to us just got up and went to the salad bar before they ordered anything. We had to leave the table to find a server multiple times during the meal because the only people who came to our table were serving the meat but they even had a difficult time finding our server. Three quarters of the way through our meal I had to go find a staff member to order a glass of wine and after I spoke with that person the service improved. Then one of the servers interrupted us and asked us if we needed anything else. Then he handed each of us a piece of paper with a QR code and asked us to make sure we gave him a good review! I felt like I just had my car repaired and the service person asked me if there was any reason why I wouldn’t give them a 10/10 score for the service. Poor service and especially in San Francisco where the service in most restaurants is always excellent!

Great choice: excellent meat and super service

By Aldo C |

Great location (near Union Square), hearty and quality meat, good wine selection, and also good buffet. We were especially impressed by the staff: Renata, Luciana, Milton, and others from Mexico and Guatemala, made the evening special with their kindness and helpfulness. SUPER RECOMMENDED!

Come for the meats !! Stay for the service!!

By Berenice C |

Brought my partner to Fogo to celebrate his 22nd, it was his first time and our server Paulo Serven made sure his experience was amazing. Super friendly and charismatic

Fogo Veteran’s Juicy Meats

By Relax08219314620 |

Fogo veteran here. Meats were on point tonight. The fried cheese and honey was also delicious. Paulo was especially helpful and was very attentive. I would recommend for any special occasion!

Nelson Gaucho great food

By edgar j |

Nelson Gaucho provide amazing service and hospitality. His customer service and attention to detail is unmatched. Delicious food thank you Nelson!

Total waste of time and money.

By gordonG999 |

One of the worst restaurant experiences in memory. Food. 2/10 Service 0/10 Ambience 1/10 Price OVERPRICED Save your money. Go anywhere else.

It was the best our server Eder was the best he was so sweet he made sure we were good

By Jenifer c |

This spot is go good they have the best service and they always check up on your table and ask if you need more drinks our server was so nice to us.

Nice, but pricey!

By smum78 |

Always a treat to eat here, the meat is incredible and the atmosphere always has a good buzz about it. It is a little on the expensive side for what it is, but as a treat its worth a visit.

Great food

By Daniel F |

Fabulous food for a very fair price and friendly service in a nice ambiance. What more could you ask for when visiting San Francisco.

unpleasant experience

By Ruxandra U |

We have visited at least 6 Fogo di Chao restaurants in the United States so far. And the experiences were superlative every time. Nothing was pleasant at this restaurant, 20 minutes passed and no one came with the meat dishes, we warned and prayed repeatedly, but in vain. At the other similar restaurants, we were overwhelmed by the rich offer of meat dishes and the benevolent behavior of the staff. Here was a totally negative experience that does not honor the brand. We do not advise you to go to this restaurant

Place has gone down.

By Mia |

This spot has gone down. If you want a fancy night out this isn’t the spot. No dress code at all. So sneakers, crocs, and pajamas are allowed. The waiter never brought out the sides at all. The meat wasn’t as flavorful.

Hanging out with awesome friends 🧡

By Teresa Álvarez |

This place is great! Great food! I had a great time and there was no wait time. If you come to San Francisco and you want great food and great service, this is the place! And the service is excellent, Paulo was awesome!

San Francisco South American Meat fest.

By Woody F |

Great option on an Easter Sunday. Amazing food, great service. Paulo our server helped us through the service and offered some great advice on extra tasty options. Nobody will ever leave hungry. The meat and salads etc are exceptional and just keep coming!

Great meat, good service

By Elad C |

The food was great, I recommend to take the entrees of single cut and to share a bit. In any case amounts of meat are overwhelming. the buffet was amazing. Thanks Pablo gaucho for the service!

Didn’t get my requested items even till the end

By Ronald |

Someone responded to my post on Google Review to reach out so they can hear and fix it but no one responded to it. Looks like they just want to respond but not fix things. Review: Went here for a team lunch and ordered 13 Churrasco. I asked for Chicken but didn’t get it. I told initially before ordering that I don’t eat Pork and Beef but all they kept getting was pork and beef and lamb once. After several. Rounds I asked for Chicken and Mario our server said “oh you didn’t get it, let me tell them to get it outright and asked me if I want thigh, breast or something else” I said thigh. Next 20 mins nothing arrived, eventually ended up asking 4 more times but didn’t arrive and I was just eating from the salad bar. All 12 others finished their lunch and was time to order dessert. I ended up ordering dessert but didn’t get my chicken (or rather anything good to eat) Mario was just showed Super happy face all the time and eventually gave us a slip to write a review. Really thanks for bring this 1 star and really pathetic service.

Excellent experience

By Melissa E |

Excellent service from the bartender Eric, delicious food, unique experience, recommended for any occasion to share.

Omg! The MEAT!

By Christopher T |

Omg! Best meat ever!!! I am meat bliss! Gaucha one of our servers was very nice, knew about the meat selection, and attentive. I will come back!!

🫵🏼🤙🏽👌😉

By c_dricm610 |

Superb magnificent atmosphere Services pleasant staff very tasty meat 🤤 I recommend this establishment one of the best in San Francisco

Terrible Service and Even Worse Guest Relations

By WIlliam D |

My experience at Fogo de Chão San Francisco was incredibly disappointing—especially given how poorly they handled an issue caused by their own staff. I was there on April 8th for a business dinner when a server spilled meat juices on my sport coat. I spoke with the manager on duty immediately—she apologized, gave me her card, and asked me to dry clean the jacket and email her the bill. I had it dry cleaned twice, but the stain did not come out. I emailed the manager twice and got no response. When I finally called the restaurant five days later, I was told she was on vacation—without an out-of-office reply—and was asked to resend everything to another email address so they could forward it to the corporate team. I did so immediately. Four more days passed before corporate contacted me. I replied right away, but then they went another four days without a response. After more back and forth, they asked me to ship the jacket to them—on April 28th—and sent a label. I was out of town and mailed the jacket as soon as I returned; it was delivered to them on May 8th at 9:05 AM. By May 17th, I had heard nothing and followed up. Still no response. On May 21st, I emailed again. They finally replied on May 23rd claiming the check was in the mail, blaming “confusion with the local team.” The check arrived May 24th, nearly seven weeks after the incident. And yet—it was for less than expected. In the time Fogo delayed, the price to replace the sport coat increased by $136.18 due to a tariff-related price change that went into effect on the very day the jacket was delivered to them. I provided documentation showing this. They refused to pay the difference. To recap: I acted in good faith at every step. Fogo’s delays, miscommunication, and lack of urgency directly caused the price to increase, and now they’ve decided it’s my problem to fix. This wasn’t just poor service at the table (which, by the way, included missed drink orders and some guests not being served beverages until 20–30 minutes after sitting down)—it was a total failure in customer care. If you're wearing anything you care about or planning a business dinner, think twice. If something goes wrong, you’ll likely be the one paying for it—literally and figuratively.

Mediocre

By Benjamin M |

Host was extremely friendly and courteous. Immediately seated at table and my server arrived shortly after. My server Rahel was extremely patient, polite and attentive. I asked for several recommendations including both wine pairing and also dessert. She was smiley and recognised my needs, neither being to imposing but not to distant when I needed. Salad bar had a good selection and was fresh. Rice was hard and undercooked, dissapointing as this is a staple. Meat, terrible. Extremely bland and tasteless. Lacking salt which is the absolute basic of cooking the meats particularly picanha. This was frankly an insult to Brazil. The desert was ok, present well. The Pão De Queijo were embarrassing and need major work. Gaucho Pablo was fab, attentive and friendly however all the meats are cut too thick. The whole process is to cut thin and put back on the grill to keep it tasty. Third visit to a fogo restaurant and won’t be back. Also why no grilled pineapple at this store ?

Great service and fun person to be around

By Ana Maria L |

Paulo, did an excellent service. I enjoyed my good time with my dear friend. He made my dinner an extraordinary experience. Thank you for let me enjoy my day after an stressful day of work.

Christmas Eve ruined

By TravelingTbsa |

Only reason I’m giving this a 2/5 instead of 1 is because the food was really good and the waiters were doing their best in a horribly managed restaurant. We are travelling in SF with our kids over the holidays and since Christmas Eve is the main Christmas event in our culture, with the main feast and opening of gifts etc and this is our first time not having our traditional Christmas dinner we decided to book Fogo as our celebratory dinner for the occasion. We had a table booked at 8pm and arrived on time for our reservation only to be ushered to a waiting area. We weren’t thrilled as one of our kids is autistic but we had prepared him for it to be a different Christmas eve so he was up for it but we waited for an hour after our reserved tim, which was just to much for him and in hindsight I wish we would’ve taken him to McDonalds rather than the waiting area, which was over crowded with people in the same situation as us. Staff tried to make things better by offering us a drink around the 1 hour waiting mark and they removed one dinner from our bill, but the night was already ruined when we finally sat down and it was our mistake trying to make the best of it and go ahead with the dinner - we had been looking forward to it and our other kids were also super excited to eat at Fogo so we really wanted to make it happen for them. Our autistic kids battery was already depleted when we were finally seated and everything that followed was a disaster. The service was a mess, we got our glasses of wine after we had eaten our meals, mashed potatoes and vegetables arrived after the late glasses etc, so dinner was definitely over when the sides arrived. We had to ask for plates at the buffet because they were all out etc. The waiters were all extremely kind and nice but under a lot of duress as the place was a chaos. We get that Christmas Eve is a busy night and that everyone was doing their best but having people wait for an hour after their reservation time is unacceptable and nothing but horrible management of the restaurant. We paid $500 for having our Christmas eve ruined. So, good food - bad experience

Get ready to be stuffed!

By Saam B |

Absolutely ore of the best steak houses in the city Went with my Swiss buddy and we stayed for 90 minutes no pressure from the staff.

Amazing

By Adrian G |

Great first experience, food was delicious and service was excellent. Our server Paulo Sekven was so polite and was really kind.

Valentines Day Nightmare :(

By md_mcmxcv |

This is probably my 10th visit to this Fogo De Chao location. My Previous visit was a disaster which was my one year anniversary with my partner and management reached out to me about coming back to visit to mend the experience. They sent something in the mail which had nothing in it but regardless I am a man of good faith and always try to be optimistic. It tends to be that I have better experiences here when it's not a special occasion or if I dress in sweats which I end up giving a 5 star review for the service and experience. This time, I came around Valentines day under the pressure of my partner wanting to do something special, we were gifted a $100 gift card from his grandma on Christmas to Fogo De Chao since he told her I love Fogo De Chao. I knew deep down that this was a terrible decision as it was Valentines day and everyone was going to be out. We booked a last minute reservation at 8:45 PM. We didn't get seated until 9:30 PM. I understood the circumstances and was patient. As we were seated, the restaurant was bustling, we did not get attended to until 20 minutes in to our dining but I already knew the routine so it did not matter, I just went to the salad bar and grabbed some plates and turned our little heart shaped calling card to green for the meats. I understand this was a busy day at the restaurant but that is no excuse for the lack of service and delays. I believe they were not prepared for the dinner service and a lot of standards fell through. Expectations were not met that night but I already concluded that which was disappointing. As the service ended, our attendant delivered us the bill and I spoke to her about how I was disappointed about the dinner service and would like to see about how they can accommodate adjustments to our bill due to the unacceptable service. She returned and provided us two options, half our current bill or a another gift card worth over our current dinner service for a complementary lunch/ dinner service. I kindly chose the half bill. With all the issues and terrible experience we had, I knew at the end of the day it was not our attendants fault but management's and also other team members whom were suppose to do their part. I tipped her 20% ($36) from my original $180 bill because why I am giving 3 stars on this review instead of 1 from my last visit here? It's because she and another young male attendant were so attentive and constantly checked up on my partner and I. Even though we waited an hour for our drinks, within that waiting period they constantly check up to see what was taking long. The bar had backed up orders. That is probably the only glimpse of hope I had that night that if I chose to return that I may get an attendant like them and that is the talent and work ethic the restaurant industry should try to seek. I will probably return "again" and I really hope, I really really hope, my experience is to the upscale standards of this establishment.

Perfect Bday Dinner

By Jose V |

From the moment you step inside, the service is outstanding. We were in town for my wife’s bday and Coralie, our waitress, made sure we were comfortable 100% of the time. Every server stopped by and made sure we always had a clean plate. I’ve never learned so many servers name in one night! Food was to die for so 10/10 or 5/5 whatever

All you can eat meat

By Jonas P |

Paolo and Milton were the best! They were very attentive to our table and provided a great all-around service. We will be back!

First timers!

By Miss G |

Milton was very kind and helpful to us being first timers in Fogo de Chao. He is a keeper! Overall, the food is amazing! 10/10. Great experience!

Awesome double date

By Agapetos |

Huge thanks to Pablo for a wonderful evening! The plantains were fantastic, and they even brought out ribeye and filet not on for us!

Experiencing the best of Brazilian barbecue!!!

By Marcia C |

Ambience was perfect, the restaurant is beautiful. Service was impeccable, everyone lavishing attention on us, and serving with great excellence. Nelson Gaucho and Luciana made sure we got everything we needed. My favorite and all time best cut, was the lamb steak. Have never ever had such a delicious, tasty, tender lamb steak. It was even better than the chops.

Great meal

By khadu e |

Excellent service and food. We were very well received by Milton who made sure to help us in every detail.

Delicious and pleasant dinner.

By Fernanda F |

Super nice place, lots of quality and impeccable service. We were super well served by Luciana and Milton, super attentive and friendly. It was nice to feel a little bit of Brazil in the USA.

Our favorite fogo, nothing beats SF

By April G |

I love this fogo de chao. You get the beautiful atmosphere and tonight we had top notch service with Louis and our Gaucho Milton. Absolute excellence and the salad bar is the fanciest ever, with the utmost detail like roasted garlic and fresh papayas and let’s never forget the incredible sides like the cheesy bread and fried bananas.

Carnivore's Paradise

By BannedDE |

When Fogo de Chao opened in SF I was thrilled. But you cant go often because the whole concept is to gorge yourself. How I wish they offered an option to charge by weighing the plate like at churrascarias in Brasil. But its all you can eat, and its expensive, so to get your moneys' worth you must gorge.

Exceptional meat restaurant

By Elena |

Highly recommended steak restaurant near Union Square. A rich and varied vegetable buffet included in the price, finally, after a month, we ate delicious vegetables cooked very well, but above all exceptional meat. Highest quality service and availability! The gauchos Pablo and Renata did everything to serve us as best as possible, kind and friendly. Thanks to Luciana, who spoke perfect Italian and allowed us to enter the Brazilian world of churrasco. The prices of the meat are adequate while the wine is decidedly expensive, but compared to many other restaurants in San Francisco the food here is really good and plentiful.

Excellent food and service

By LucasG |

Excellent service excellent food. Nelson Gaucho and all staff are incredible. If you’re in San Francisco you should come here.

Beautiful experience

By Erwin v |

Highly recommended if you like meat and want to pay 80 euros per person without wine. Nice restaurant with extensive salad bar and delicious meat. It is very busy so very noisy. We were put on hold because it was full, no problem for us. Wait especially for the delicious red beef that comes along instead of eating chicken or pork.

February 23, 2024 Review -N

By Nathalie V |

I have been here a couple of times but everything this time around was phenomenal. From the ambience to the spectacular service to the various meats. Though, the showstopper was our server and his dedication to making sure we were taken care of. Even going so far as to go out of his way to go above and beyond to give us an amazing night. Would definitely recommend this spot!

Great dinner

By Francesca |

Cozy restaurant and excellent quality food. The staff was very kind and helpful, Luciana welcomed us and was really nice especially because she speaks Italian (and other languages) and was super friendly, even Nilton did a great job and was so nice

Renata Gaucha gave us a good experience

By Evelyn M |

We were served by Renata - Gaucha , her service was extraordinary, I only eat medium well to well done meat and she made sure that I had meats served on my plate. There were another Brazilian guy who came over a few times and he was really kind & proactive. We feel like the atmosphere is too dark and as Brazilian we missed the roasted pineapple on the Menu. Big points to the sides: Mashed Potatoes & Fried Banana.

One of the best in SF

By Lesi K |

One of the best in SF, great buffet of carefully selected and tasty products, and of course excellent meat. Very reasonable prices for this quality. I recommend +++

Amazing place

By LucasG |

highlight the quality of the food, the cleanliness of the place and especially the staff like Willam, Mary, Nelson and all the restaurant staff.

One of our favorite places

By Troy W |

This place is amazing with impeccable service and delicious food. Marcos was very attentive and proactive with our needs. Milton was very informative on his meat recommendations. We brought our kids and they really enjoyed themselves. We will definitely be back!

Goucho - pleasure servering from Nelson

By Özgü Ç |

Everything is super delicious! Thanks to Nelson for his kind service. We will definitely come back when we travel to San Francisco.

Pablo Gaucho

By Carla Y |

Pablo Gaucho provided exceptional service during our visit to Fogo de Chao in San Francisco, making our dining experience truly memorable. From his attentive demeanor to his extensive knowledge of the menu, Pablo ensured that every detail of our meal was perfect. His recommendations were spot-on, and he went above and beyond to accommodate any special requests we had. Thanks to Pablo's professionalism and warmth, dining at Fogo de Chao became a highlight of our time in San Francisco, and we look forward to returning soon to enjoy both the delicious food and outstanding service he provided.

Delicious

By Natalie P |

Absolutely delicious! Our gaucho Milton was very sweet and the food was fabulous! The flavors were great and the meat was cooked to perfection, I only wish I had a bigger stomach!

Pablo made up for it.

By Connor C |

Had an actually eh experience but I Pablo G wasn’t the problem. He was extremely nice and professional. But our actual server was just terrible. But for Pablo I’ll leave it positive.

Chef Milton Gaucho cares about food quality served and our dining experiences

By Michele L |

Today is my mother and my first time dining at this Brazilian restaurant, Fogo de Chao. The food is exceptionally the best. The Chef Milton Gaucho quite many times serving the meat cutted on my table. Milton really cares about the food quality and our dining experiences. He will pay visit to each table and see how we like the food. He would asked my mother what other food she would like to eat... All the waiters and waitresses are very courteous and attentive. I speak highly of this restaurant.

Tasty meats and cocktails!

By Leon G |

Amazing food and service. Paulo was an excellent waiter and his recommendations were on point! Will definitely be recommending Fogo to my friends and family. A++.

excellent in everything.

By LucasG |

Excellent work by the all staff. The food, the quality, the environment. Best place to eat in San Francisco. If you're in San Francisco, the best option for lunch or dinner is Fogo de Chao.

Great service

By Tiffany C |

Great service from Pablo and Nelson. Would highly recommend coming here for their great service ! Great food and restaurant.

Delicious!

By Graeme T |

Absolutely delicious. Service was fantastic and the food was great. We come here every year as part of our conference work and it’s one of the highlights of the trip!

Spectacular attention

By Juliana F |

We went to dinner today at San Francisco's Floor Fire and it was an amazing experience. Super nice environment, excellent food and the service of Milton - CSR was simply impeccable.

Perfect

By Jasmin A |

Sevice perfect, Bailey the best! I love atmospher and the open bufe there. Everything is super fresh and delicious! Thank you 💕

The must of musts

By Elodie S |

It's just wow! 320 dinner seats! We were welcomed without Reservation the Chance! The meal was excellent with meat to fall on the ground. The place located in the business district, luxury within reach of everyone. We loved it. Thanks.

Fogo de Chão and Nelson, Rating 10!

By Sami |

Very good, special kernels, Brazilian environment, Nelson serves very well and is a marketing champion. My son asked for everything and it came quickly.

Great food, woeful service

By Daniel C |

I've visited Fogo de Chao restaurants around the world and always had good experiences.. until now.. The food was as good as ever (when you could get the prime cuts you'd paid the premium for), though the service in San Francisco was appalling. Timeline: We arrived 2 mins before our reservation. The Maitre D told us to wait for the table and he promptly disappeared for 10 minutes, even though tables for 2 were ready and prepared. We finally get to the table and order the premium churrasco. I order a (small) beer. It is forgotten, then finally arrived after chasing. We eat, though are in a sparsely populated area, so most prime cuts avoid us, despite the beckoning over. Time for a second (small) beer. This time, 3 chases and no avail until we'd finished eating. We were offered a free desert to make up for this to be fair, though really who has room for desert after a monster churrasco?? Conclusion: The salad bar is a buffet. Specialist servers carve the meat for you. The staff have 3 jobs here: 1: Show you to your table. 2: Bring drinks orders/keep water topped up. 3: Bring the cheque. All 3 of the above were woeful. Disappointed, this ruinied the mood of the evening. Food: 5/5 | Service: 1/5 | Atmosphere: 4/5

Wonderful food in San Francisco for meat lovers

By Anja S |

Milton Miranda as a service specialist was very hospitable, friendly, attentive, funny, courteous & professional. The food was really a 5/5. My boyfriend and I had our anniversary today & wanted to go out to eat. It was a very nice evening with good food. A visit is well worth it.

Excellent service, atmosphere and food

By Ricardo B |

Eder was very attentive and helpful throughout the lunch. Friendly and pleasant atmosphere. Quality ambient music.

Wonderful.

By Alexander L |

“I want to highlight Marcela Castro’s excellent care at Fogo de Chão. His kindness, smile and willingness made our visit even more special. Always attentive, fast and with impeccable treatment. Thanks to it we enjoyed a first-rate experience. We’ll definitely come back and ask for your attention!”

Not enough value for your money

By HB |

high prices for bad food and services. No relationship between value and money. The meat lacked the grill flavor.- The meat was dry or raw. caippirinha was bitter and oversized ice cubes. dirty plates remained on the table despite multiple requests for replacement. - The meat lacked the grill flavor associated with Brazilian steakhouses like Fogo de Chao. This suggests that the grilling method used at Pocanha may not be authentic or satisfactory. - The meat was dry or raw, indicating inconsistencies in the cooking process that need to be addressed for quality assurance. Beverage Quality and Presentation:** - The Caipirinha served had issues with taste and presentation - specifically being bitter and having oversized ice cubes. This reflects a lack of attention to detail in the bar service that can significantly impact the overall dining experience. Service Standards:** - The feedback highlighted persistent issues with service quality, where dirty plates remained on the table despite multiple requests for replacement. - fogo de chao should focus on refining its grilling techniques to infuse the trademark grilled flavor into its meats. - Emphasizing quality over quantity, improving service responsiveness are fundamental for creating a memorable and positive dining experience. Ireflect on its operations, refine it

Amazing restaurant

By Eric h |

Excellent service, delicious food and very nice atmosphere. Definitely we will be back. Must try this restaurant when you are in San Francisco

Great restaurant

By Flyer51241712383 |

The food here is great. As well as the service. Milton Gaucho is an exceptional professional. The food is fresh and the table representatives are friendly.

good

By Saldaña D |

The restaurant is very good and the people were very friendly, it is worth recommending and the meat tastes very good. They should go try

A delightful experience

By Jose G |

My visit was outstanding. Pablo Gaucho's exceptional service, along with his colleagues' attentiveness, made the evening special. The food was delicious and beautifully presented. Highly recommended for both the cuisine and the service.

Amazing experience!

By canadian_investor |

Food lovers delight! Amazing experience, all from greeting at the door to dessert was top notch! Food was perfectly seasoned, served hot and plenty! Service was amazing

We'll be back.

By FarAway664815 |

Impeccable Service!! Nelson, Felipe and Paolo with amazing attention! The meat cuts of the Full Churrasco experience spectacular! To repeat

Fogo De Chao

By concern c |

Very good restaurant especially if you like to eat beef. Service is outstanding Milton was an outstanding host and very friendly.

Renata E Luciana

By Gennaro F |

A great restaurant where you can eat excellent Brazilian meat and cuisine The impeccable service thanks to Renata and Luciana who welcomed us and delighted with all these specialties. Highly recommended (for those who do not know English , Renata and Luciana speak Italian very well)

Meatfest

By marilynh168 |

Come hungry. Great salad bar variety and all you can eat meats. Service is friendly and they prepare the meat the way you like it. Our gaucho was Nelson and Main Server was Ocean. Excellent staff!!!

Good food despite waiting 1h20 for a table (with reservation).

By Thiago F |

Very nice place, very good food. Unfortunately, the restaurant loses one star because we had a reservation at 7:15 pm and only sat at the table at 8:35 pm. Too long for a service with a reservation. The reception was full of people waiting and it was impossible to get around the place. It was a shame for the lack of organization. Despite everything, the food and meat were great. Thank you Renata for the great service, it made our wait to eat worth it. Thanks!

Best dinner in SF

By Alessandro D |

Milton gaucho: such a cool guy ! We had a wonderful dinner with friends, we discussed about food, wine and life. Thanks FdC

Amazing dinner spot!

By LeeAnn Y |

Amazing food and service from Paulo! The cheese bread was a highlight, and the desserts! The meats were cooked perfectly and delicious! Definitely not leaving hungry. Highly recommend!

Loved it!

By Ana Lilia |

We had such a great experience celebrating my daughter’s 10th birthday. Milton was so kind and attentive. We got every cut of meat that we wanted and the honey cheese, which we love so much. Milton made sure that our service was top-tier.

One of the best places to eat in San Francisco

By Trail45940495550 |

Best place ever!!! The food was delicious and the staff was very nice and helpful. I would recommend doing the full experience it was definitely worth it.

Pablo Gavcho is the best perfect cuts

By Simon K |

Very good service especially from Pablo Gavcho he made perfect cuts and did everything smoothly I love it, the food was also great, the best meat in town

Recommend

By Mauricio E |

Good quality in products in general, the service of the best, highly recommended, the best in this type of restaurants is meat finally to that we go

Remember Brazil

By Christiano Machado |

A great option for Brazilians in San Francisco, quality meats with the taste of Brazilian barbecue. The Brazilian employees are friendly!

A positive surprise

By Alex S |

Food was super tasty although the concept some getting used to.Especially the lamb super.het bufet extensive and high quality.staff is relaxed and gives excellent service

Walk away!

By Casper |

One of the absolute worst receptions we have ever have experienced! We arrived early with a reservation and was greeted by a jammed lobby of other guests. We were told that someone would se to us shortly.. fine.. at least 10min after we had our reservation we heard from another group that they had waited for more than 30min. Red Flag! We decided, against better judgement to give them a chance. Finally we're called on to be seated. No apolagies given (more red flags) and a totally careless attitude by the staff who just wanted to place us at the nearest available table so she could move on. Didnt ask us if we needed anything or bothered to explain their menu (which was confusing) Needless to say we quickly decided to go for another restaurant which actually gave a damn, had better food, wines and cost half as much. If you're going to San Francisco. Be sure to stay clear of this dump.

AMAZING

By MJ P |

Amazing service from Nelson-Gaucho! Super kind and always on top of everything! Top tier service, and food was GREAT!! Rib eye 1000/10

Terrible experience

By Ivan Israel A |

Horrible service. They take a long time to bring the meat, and they only bring you the best cuts once they see that you're full. It's too expensive for the service they provide. I thought I would have a better time on my 20th wedding anniversary.

Best Brazilian food experience.

By Compound B |

Nelson Gaucho provided me with excellent service and the food was great. I appreciate their hospitality. I had a wonderful dinner experience . Thank you.

Fogo de Chao in San Francisco is quite good

By R G |

First time for dinner at Fogo de Chao and was excellent so will be on our regular rotation. Format is a large salad bar with servers ("gauchos") circulating with skewers of grilled meat that are carved at the table. Salads and salad bar are fresh and tasty and extensive -- 6 or more different types of peppers for instances. Grilled meats, about a dozen, were nicely cooked and quite tasty. Were there on a busy packed Friday night but didn't seem intrusive even with many large groups. One gaucho, Pablo, in particular was quite gracious. Our primary server, Laura, was spot on with timing and helpfulness.

More than perfect !!! By far the best in San Francisco

By 651belenm |

Perfect service, excellent atmosphere, and very very friendly waiters (big up to Nelson). Meat is a treat!! Thank you for everything !!

Amazing restaurant experience

By Relax50237371337 |

Amazing place ! Food spectacular, reasonable pricing. Great service enjoyed my stay to welcoming service specifically from Josh, Louis, Pablo, and Nelson! Recommend 10/10 to go!

Fantastic Dinner

By Bethany C |

The service was phenomenal and our server, Paolo, was very attentive! We enjoyed hearing stories about his family in Brazil. Milton was also very kind and friendly.

Great place to try

By Samira Z |

Loved the experience. The salad bar had various items that you would not be able to find in other restaurants. I really liked their ribeye.

Private dining room experience

By Anton v |

Spot was perfect for business meeting and dinner in one we had private room and it was perfect with perfect discreet and very good service

Great food

By Mami V |

Great services and great food! Steaks are seasoned and cooked perfectly. Salmon my daughter ordered was cooked perfect too. Our family had a great time. Highly recommend it.

Great service

By Martha B |

Brilliant service! Elijah was especially great, as was Renata. So much food and choice. The salad bar was excellent. Great value!

Agradecimento / Thanks

By Eduardo M |

Our special thanks to Luciana and Renata Gaucha for their kindness and attention in welcoming us, after my wife's recovery from emergency surgery in the city of San Francisco. Thank you very much and grateful for your welcome at this fantastic restaurant!

Delicious

By Excursion10590 |

Luciana was very professional while making sure we didn’t miss out on anything from our brunch. We enjoyed celebrating my nephews birthday here.

Milton was "chefs kiss" excellent

By adam l |

Great service. Milton was "chefs kiss" excellent. He was very attentive and asked what cuts of meat we wanted. Will definitely return.

All meat no bones dinner.

By Romie D |

The Gaucho, Nelson was super friendly and always offered us the yummiest food. The server Ocean the sweetest most and most uniquely named server. Come out an enjoy their friendly service and delicious food.

Pablo Gaucho the best waiter!!

By Wander66540031912 |

Pablo Gaucho was the best waiter in the place, excellent attitude and very fast with everything we asked him!! we had a very good attention from him, hope we can find him next time 😃

Maravilloso

By Javito F |

Loved the restaurant, the atmosphere and the service! They have a huge buffet with a great selection! We got Ocean! Excellent service from you and great wine recommendation! We will definitely return!! 10/10

Meat at will

By Eat71 |

Certainly not veg heaven. Excellent cuts and kindness. Great location across from SFMOMA for a post-museum visit dinner. Milton-Gaucho is great.

Amazing food at an amazing price!!

By Tyson L |

What an amazing experience. They have a 4 course special that just blows you away. I would have paid full price and it would still have been a great experience. The meat was cooked to perfection and the sides were amazing. Look forward to coming back soon.

Incredible lunch, quality meats, impeccable service

By Luciana F |

Excellent food, quality meat, and impeccable service, especially Juliano and Nelson, very attentive, I will always come back when I'm in San Francisco!

10/10

By Pay |

This was my first time ever coming to this restaurant and it was a divine experience! Absolutely wonderful food, and amazing wait staff.

Pablo and nelson the guachos were good. Cattering and nice

By Zach L |

Yes and families. Nelson and pablo the giachos were nice and catering, attentive. The staff was better than the food, too much meat for me.

Great experience, nice food in the bar.

By comercializador... l |

Erick the Bartender, He was an excellent host, very attentive to our needs, friendly and charismatic, gave us a nice night.

Delicious!

By Caitlin W |

Renata-Gaucha was awesome!! As was everyone. Excellent food. Very happy we decided in this place- do the full experience!

Fantastic

By Lidia C |

I had an incredible experience, we brought my husband's parents, it was their first experience in a Brazilian restaurant, we were served very well by Luciana, she was very attentive, I really appreciate her explaining to my in-laws how the Brazilian rodízio works, they were amazed with the experience and the foods and varieties.

The steak and sides amazing taste

By Manuel G |

Great steak imported meat great taste Excellent attendance fast service good beers easy to get nice room good location

Nice place to be

By Mehmet |

Nice place to enjoy different type of steaks. Special thanks to Pablo Gaucho for his excellent service. The food was perfect

Great!

By Luana S |

Excellent service and delicious food! And special attention to the service provided by the Brazilian Renata, who is super attentive and enchanted us.

Maeve is exceptional, and Fogo de Chao is not too bad either

By Erreerre |

Returned to Fogo de Chao after a few years. The only thing that changed is that I was served by the best staff member they ever had, Maeve. Attentive, professional... and I don't remember the last time I paid the bill and could look at somebody straight into their eyes. From start to end, the experience has been better than any other visit. Meats were varied and frequent; the buffet balanced exotic takes with the basics. Wine a la carte was OK. This convinced me to return to Fogo de Chao earlier than in a few years - thanks, Maeve!

Great experience with barbecue in SFO

By Michael64 |

Great Fogo de Chao in SFO. So far we knew this one in Sao Paulo. Very friendly and helpful staff. Milton as Customer Service Representative was very accommodating and friendly. We recommend The Fogo de Chao gladly.

Great food. Great service. Luciana our server made it extra special. I would definitely be back.

By Emilie T |

Went here for a convention of orthopedic surgeons. Had the first floor all to ourselves. The salad and appetizer buffet was sufficient. The barbecues were very tasty and tender.

Value for money not good.

By Roberto Isaias |

A good salad bar and complements. Good Service but... a limited variety of swords: Picaña, chicken, steak (bad by the way), arrachera (gut) and cold cuts. DO NOT ribeye, No mignon, No sirloin, NO rib, NO quadril.

'No-Go' De Chao!

By Foofa B |

We used to dine here rather frequently prior the pandemic and decided to make a reservation for Christmas dinner as we've always had a very good experience. Unfortunately, this experience was pretty disappointing. Upon arrival we were asked to wait a short while in the outdoor area where a guest came out, wine glass in hand, to smoke right beside us and not a word whatsoever from any of the staff. Once seated at the table, we were asked by our waiter whether we had any dietary restrictions at which we mentioned that we do not eat pork. This had absolutely zero point as every other meat which came to our table was pork related which we politely, and repeatedly, declined. My wife, after stating clearly that she prefers her meats well done, ended up having only the chicken together with items from the salad bar as nothing else was cooked to her liking. Overall, the food, the service and the entire experience was pretty disappointing and ought to have been much, much better.

Birthday Dinner at Fago's

By S K |

Quality food, Great Service. Great place to celebrate my friend's birthday in SF. Our server was Nelson Gaucho and he did great serving our table.

Great dinner date

By Rebeca Elena C |

Nelson Gaucho’s service is amazing! He was super helpful and his suggestions were just on point. Additionally, his attention and attitude made the evening unique.

Great experience

By GAUN |

Very good experience as always, spectacular food and the attention in this case from Pablo Gaucho was fantastic, always recommended

Beyond 5 stars

By Venture63146879049 |

I had a great evening with some friends. Milton and the staff were friendly, attentive, and amazing with making sure we were all taken care of beyond our expectations. Highly recommend and will be back again for another great time.

Nelson the best !!

By Elena M |

Great place to eat, the food is really good. Thank you to Nelson who made a really good job ! He was really polite and kind !!

Excellent experience

By Lidiane G |

The location is excellent, the food is delicious and the service is sensational. A special note for the employee Renata Gaúcha... she is simply sensational. Careful, polite, friendly and an excellent professional. Thank you Renata Gaúcha for the excellent service.

Was left hanging!

By Kurt S |

We dropped by for dinner, the hostess said let me find you a table, the restaurant was quiet, she returned and completely ignored us. The marketing message was clear, you’re not welcome here.

A great experience

By Companion53946482305 |

food was amazing, so clean and polite. A particularly pleasant experience meeting Nelson and Pablo Gaucho who were so kind throughout our meal and ensured all standards were met. Such a great experience for our first time in san francisco!

Great experience

By Kelli C |

Their market table (like a salad bar, but better) was such a beautiful spread. And the meats this evening were on point, thanks to chef Milton Gaucho. This was my first time here, but my partner had been here previously and said the meats were particularly good tonight. Lovely dinner! Would definitely come back

No churrascaria

By Spirulina |

Usually a Churrascaria fills you with meat here was not so the waiter with meat the different waiters passed one every half an hour we ate very few types of meat an average quality the table service. Despite you who owe things never arrived was very distracted and unhelpful. I'm not going back. We opted for the full menu of $100 each, but we gave them completely these $100.

🎉🎉🎉

By Ana Lilia |

Great ambiance and great service. Luciana and Nelson were very attentive and hospitable. The food is always delicious. Thank you for making our birthday celebration a memorable one.

A VERY good choice!

By Libby K |

Me and my friends took a road trip to California, and our very last meal together on the trip was here! Me and my friends will all agree that this was the perfect place to end our road trip. The place was packed! The service was great, and so was the food. We enjoyed all the delicious meals that were served, and the waiters were excellent at making sure we got everything we asked for. We practically ordered everything off the menu! It was the perfect night. The place isn't very kid-friendly, so you and your date, friends, or family can enjoy a delicious, and well served meal. I really enjoyed the steak (obviously🤪). The steak was perfectly cooked, at the right temperature, and had the juicy flavor that you can only imagine trying. I guess what I'm trying to say is, DEFINITELY try this restaurant for your next stop.

My experience

By Relax09954250817 |

Nelson reyes gave me a great service he is a very good person and helper he is very good in his hob I really think he helps and motivates the people

Pablo provided amazing service and delicious food!!

By Nicole B |

Had a great night out and amazing food!! Pablo was great and helpful to keep the delicious meats coming!! I highly recommend!!

Mucho Fabuloso!!!

By Donspiel |

Mucho Fabuloso!!!!! Nelson, Milton, Eder, Mia and rest of staff were beyond great. And the food.....Second to None!!!

Good service

By Nelson R |

Nelson provided them with good service, the best of all. The food is delicious and the meats are excellent. I recommend coming to eat with the family.

A Wonderful Place with a Great Staff

By Sal G |

We always have wonderful experiences here and it is our comfort dinner experience. The entire staff who has helped us on many occasions (Vini, Alexa, Mimi, Renata, Luciana, Nelson, Milton, Juliano, Adenilson, and Milton) treat us like royalty. Will look forward to dining there soon and seeing all of them.

Wonderful Dinner

By Catalina F |

We had a great dinner with our 2 kids the staff was accommodating. Food was delicious and thank you Nelson for the exceptional service! I appreciated the well done pieces.

Food de Chao restaurant

By Guide61914500612 |

This restaurant was excellent. All the food and meats were great and delicious. Nelson was our Gaucho and he was amazing offered any meats that we preferred and always bring them on time. His communication is well and helped us what to choose.

Great first visit! Thank you, Caroline and Nelson!

By Voyage10591653274 |

Our hostess Caroline did a great job making me and my family feel welcome during our first visit to Fogo de Chão! A huge thanks to our server Nelson for accommodating our preferences for how the cuts of meat were cooked.

Wonderful

By Kyrie G |

Laura went above and beyond to make our visit extra special! Perfect location, amazing flavor, kind, hardworking, all around the best of times!

Excellent service.

By LucasG |

Excellent service. Excellent food. Excellent environment. Nelson Gaucho and his colleagues are of the best. highly recommend this place

Differentiated Care

By Flavio M |

I had a very nice dinner today at San Francisco/CA Floor Fire. Everything was very good, especially the admirable and differentiated service from Milton - CSR.

Nice dinner

By Coastal53381621377 |

An excellent experience at fogo de chao, we arrived with my family and they received us in a great way, the service was totally excellent, the gauchos Elías and Pablo also served us our favorite meats hot and on time, thank you very much for everything Excellent service

Amazing

By Robin B |

Nelson was amazing and the service was out of this world! The food was delicious and the staff was so welcoming to me and my two children.

Thank you Pablo gaucho

By Kate F |

Incredible service from Pablo gaucho. Attentive. Impeccable food and very thought out interactions with us. He ensured we had everything we wanted and more.

good steakhouse

By jakob o |

Very nice restaurant. they give you much meat and it tastes good. the waiters are all brazilian so if you can speak brazil it’s even nicer

Super

By Julio Cacer |

Excellent Service by Marcela Castro at Fogo de Chão. From the first moment it was attentive, professional and very cordial. He made us feel welcome, explained everything patiently and always kept an eye on every detail to make our experience perfect. No doubt people like her make a difference. Thank you very much, Marcela, for your great dedication and kindness!”

For meat lovers.

By JEAN PHILIPPE P |

For meat lovers, everything is at will, buffet, vegetables and skewers of different meats. And of course it's excellent for a reasonable Award.

One of the best brazilian steakhouse experience!

By MAGuti |

We went with my dad and sister to this in San Diego first, we enjoyed it that much we went to visit it back in San Francisco. First of all, I want to point out how great the attention Luara gave us was, it was outstanding. She was very kind guiding us through the menu. The food was awesome. We ordered a tomahawk 36 oz steak and it was cooked perfectly. The sides, specially the cheesy breads and the caramelized bananas were just addictive. Definitely I’d recommend it without hesitation.

Fun

By Curious27825526616 |

This spot is beautiful. The workers were nice. I enjoyed myself. If you like to try new things and are a fan of different types of meats then this is a great spot.

Not a Vegetarian

By Millie G |

Great food, friendly environment. Would definitely recommend to friends, family and colleagues. Would also come again.

Great place, good friends!

By Erick |

First time visiting, restaurant serves good quality cuts. Service is superb, especially Pablo Gaucho, he asked us which cut he would prefer, we of course only went for the picannha, medium well, salted to perfection. We highly recommend it. I encourage to make a reservation, we’ve visited on a Friday evening. By the time we were done there was a big line of people waiting to dine in. Pablo made our night 👍

Pretty good though rough start

By TP S |

The people at the front desk weren’t so welcoming however what did save my idea of this place was Pablo gaucho and Rachel who served at our table and made the experience a very pleasant one so I hope they get some sort of compensation

Terrible hosts and manager, great server, forgettable food, unethical service charge

By Yumehiko H |

Was there on Father’s Day. I entered a reservation on OpenTable for an outdoor seat (parents are relatively COVID-conscious), and I called the day before to make sure that Fogo would honor an outdoor reservation. We arrived ten minutes early; I checked in with the host and confirmed that they could seat us outdoors. The host called us 15 minutes after our reservation time and proceeded to take us to an indoor table. I stated that we had asked for outdoor seating, and the host returned us to reception. 5 minutes later, another host called us and proceeded to take us to another indoor table. I requested again that we be seated outdoors. The second host – instead of apologizing – started to make excuses, blaming me for not letting her know about our preference. The second host then took us outdoors. We noticed that the tablecloth was filthy and asked the host to replace it; she did. She asked if I wanted to speak to a manager, and I replied, “Yes.” The manager in charge of the section came about 5 minutes later with the second host. I relayed the events to the manager; she made a half-hearted apology and started making excuses about a busy night. Once she was finished, she asked whether that was all. She didn’t ask if there was anything that the management could do to make things right. I asked her whether Fogo would waive corkage to make up for this ridiculous experience; she assented. Our server, Willian, took over. Willian was phenomenal – charismatic, attentive, and hardworking. The food was good but largely forgettable. The private equity bean-counters at Bain Capital have clearly done their work: we didn’t receive any ancho (ribeye) or filet mignon until we asked – near the end of our dinner – whether we could receive a round of it. When we received the check, we were surprised to see a service charge of 2% that was not prominently disclosed. Thank goodness California is banning this anti-consumer practice. This amounts to one star. The hosts and indifferent manager started the night off with many negative stars. Willian, the excellent server, earned many stars back. The service charge brought it back down to the lowest possible rating. I am not coming back, even though I’ve enjoyed going to other Fogo locations.

Nelson was such a good server

By Gui R |

The service was excellent, attentive, quick, and friendly. The server NELSON made sure our experience was top-notch, with a steady stream of delicious meats and helpful recommendations. A great dining experience! Thank you / Gracias NELSON

Amazing dinner

By Jonathan L |

Milton and gaucho were amazing. Milton made sure we were able to get all our favorite dishes. Can't recommend them enough!

Amazing food and even better service (thank you Paulo)!

By Luisa O |

Great food and amazing ambiance! We loved the salad bar.Our server, Paulo was amazing and made us feel so welcomed. We had a great time!

Excellent address in San Francisco

By Karine L |

Excellent address in San Francisco!! Quality Rodizio, we enjoyed a generous buffet, quality meat. Milton served us royally and recommended a very good wine I highly recommend

World class

By Rolf Neuenschwander |

What a perfect evening, and the service man Milton Miranda was just great, he was an asset to the whole evening. Thank you Milton

A fun experience & excellent food!

By D i |

My husband and I took our 24 yr. old son & his visiting buddy here per their requests. We didn't have a long wait, got a great table, even though it was busy. They loved the skewers of meat, that come to the table, the cocktails, and Feijoada (salad) bar (what I ordered as a light eater), that is like none other we've ever seen. SO many options from salads, cold cuts, cheeses, smoked salmon and other sides. A fun Brazilian steakhouse experience!

A bastard!!!

By Paola L |

I made a reservation for 25/12 at 7:00. We arrived and the restaurant was full. We were informed that the wait would be at least 30min since it was Christmas and the restaurant was full. I told them I had a reservation and I was told that since they had no time limit for each reservation, they couldn’t predict how long people would stay eating. Hi???? Really?