R&G Lounge Reviews

We were recommend R&G by a Chinese friend who lives in San Fran. We loved the food so much, we will definitely be back next time we're in San Francisco! I've been to many, many Cantonese restaurants and this is the food I was raised on. The food is definitely one of best I've had. Highlights for us included the black cod (best black cod we've ever had), the garlic crab and aubergine dish. The service was good as well (something I don't expect in Chinese restaurants so this was a real bonus). The place does get busy so I'd recommended booking a table in advance. A gem of a place. Great food. I liked the busy ambience and it reminded me a lot of my childhood. Would heartily recommend!

There was a hostess when I entered the building. I said “Lunch for one, please.” She very abruptly said “Downstairs!” So, I walked down the stairs to a dining room with mostly 4-person tables in addition to several large, round tables down the center. I was approached by a server and held up one finger. She directed me to an open seat at one of the large, round tables. Until this point, I had not realized that these were communal tables. I was almost immediately asked for my order. I asked the server for recommendations and chose one of the chef specialties: diced, garlic-honey chicken. I was not asked for my drink order. Like everyone else, I was automatically served a VERY hot tea in a tall, iced-tea glass. The chicken was tasty, although a bit too sweet for my taste. Service was great with the servers constantly buzzing around the room.

It is usually a good sign when the restaurant is full of locals and this is certainly true for R & G Lounge. The place doesn't look like much but the food is first rate. Get seafood! Lamb dishes are also good. Two very thin women next to us polished off a huge hard shell crab and entire fish with gusto. They will spice up a dish if you ask.

Following in Anthony Bourdain's footsteps we went to this restaurant and tried their signature dish, the live crab with salt and pepper - it was delicious and I never had so much crab meat elsewhere. We also tried another signature dish, the R & G special beef, which was also super. We ate downstairs, cosy atmosphere, would definitely go back again.

I had the lychee martini and it was Soo good 😋. I also had the short rib soup that was very good. My mother had the chicken soup and the seafood lettuce wraps that were so good! Everything was good and it was quick!

Went for the signature dish, salt and pepper crab but was put off by the price, $58. My mistake, the next table had it, it was huge and looked fabulous. Our food was excellent but I found the service poor hence only four stars. The guy who took our order was offhand at best and we had to ask three times fir the rice we’d ordered. I left a tiny tip which annoyed them but hey, look after me and I’ll look after you. Nonetheless I recommend it, the food was superb.

We asked a colleague in San Fran to recommend authentic Asian food, and this restaurant was terrific. He ordered us to ask to sit downstairs, and thats definitely where the action is. The place is small but was packed and bustling. I had a great ginger cocktail and the food was delish!

This place was packed and buzzing! The service was a little slow, but totally understandable considering how packed it was. The server recommended a few dishes. We had the Peking duck, westlake soup, and bbq pork. All of which were amazing, especially the duck! This is definitely a place we'll return to every visit to SF. Be patient and you'll be rewarded. I suggest going with a group and trying a lot of dishes, because there was so much on the menu we wanted to try but were only two people.

Me and my family ate here on Sunday. The fried rice and Peking duck were amazing. The service is quickly.

typical Cantonese established restaurant that is an excellent option for Chinese food in Chinatown. Service bordered on being obnoxious but the quality of food made up for the lack of service. Must try: stir fry beef with veggies & mushroom, as well as the fried rice with a lovely wok fried scent.

We came for the duck and then ordered some veggies and honey walnut shrimp. Everything seemed to be pretty standard, including the duck. I don't think it was as impressive as I would have wanted. The tables of regulars around us had other dishes on the table and seemed to know exactly what to get and none of it was peking duck. So maybe skip it - pricey as well

Went to this super busy Asian food mecka. Long line but it goes really fast. All portions are quiet big so don’t order to much. Very good.

The food on offer here is the real deal. This is Asian food at its splendidly tasting best. It’s fast and furious and wonderful. Don’t leave San Francisco without sampling it. And their own beer is great too. You’re in for a tastebud treat.

I had read a great deal about the place online, some mixed reviews but mainly very positive. I visited with my daughter on the 30th June, 2024 as part of our trip to SF. There was a HUGE queue outside, may people had left their names and were awaiting being called upon. We registered at the desk for a table for two and were immediately invited downstairs - the others waiting were larger groups. We were seated quickly and our waiter attending very promptly - he was friendly and patient but efficient. We both ordered a soup followed by a main course and the soup arrived very quickly and was tasty. The mains arrived uncoordinated which was a minor thing with my daughter eating first and my dish came later. Honestly, not a big deal though it was a little unusual it didn’t affect our experience. The food was really good. Not too salty as can be the case with Chinese. I had the Szechuan pork which was outstanding. So flavoursome, with a rich and lightly oily chilli flavour. Really good. All in all, this is one of the best meals I have had out in some time. A fast and efficient experience which might not suit everyone but we loved it. When we do come back to SF, we will visit again.

We went to this restaurant for the several suggestions, but we are disappointed . $ 50 for an oily crab, $100 for a geoduck.

While visiting San Francisco, wanted something in Chinatown, with a twist. We had wonderful experience here. Attentive service: which is hard to find in eating establishments. Had the salt and pepper Dungeness crab which was delicious.

Our Uber driver suggested R&G Lounge. He did not mislead us. Great Authentic meals, great flavor and plenty of each plate ordered

We arrived at the restaurant at around 7.10pm and put our name down for a table which we were told would be ready in 20 minutes. After 20 mins we came back and within a couple of minutes were seated. The food was excellent - the best Chinese meal we’d ever eaten. The staff are efficient. Everyone seated around us looked to be enjoying their meal. This was my third visit to R&G Lounge and each visit has been excellent.

Booked supper here which was a good idea as it filled up quickly. Delicious authentic food / restaurant/decor etc. Arrived on the table when it was ready rather than waiting in the kitchen. Service with a smile. It was fantastic.

We ordered three courses, the first one came out and they took it to another table and the waitress apologized and disappeared the rest of the night, the crab came out salt and pepper and never the other 2 courses. They didn't offer us anything else, or solve the missing dishes. They didn't even take the crab-eating tongs.

This is my usual stop for Cantonese food in SF. It is a couple of blocks from Union Square, and you need a reservation for dinner or come two hours before or after peak meal times. This time we had the soup of the day, xo chicken, fried pork with salted fish, fried ee fu noodles. Good service and excellent meal.

We had pre-booked a banquet for our family of 8. We had a private room, great service, and excellent food (we had pre-arranged the menu). Highlights were the seafood - lobster and crab. I thought the value was excellent given the food (great taste and much more than we could eat) and service.

Every person we encountered on our trip recommended this place and they were spot on! The staff was courteous and attentive. The atmosphere was cozy and laid back with several large parties enjoying fellowship with their meal. The food is the main attraction. I had the chef special beef and my wife had the honey/garlic chicken. Both meals were amazing.

We had the Mongolian beef and the chicken with broccoli - both spicy options The dishe were both large in size and beautiful in taste. Boiled rice portions not as big but OK. Restaurant and toilets were clean. Would definitely recommend

There were more fish items on the menu than we expected as it was in China Town and we expected more Chinese food. It was very busy, service was good and reasonable.

We had the special beef- amazing, the hot and sour soup- also amazing, the Peking duck- 10/10, and the salt and pepper crab which was just outstanding. The salt and pepper dungeoness crab was the best crab I’ve ever had. The batter was a perfect mix of oily and salty with a touch of sweet. We ordered this for delivery and it arrived quickly and everything was hot and delicious. If you can only eat at one place in San Fransisco, you should eat here!

Based on the raving reviews we decided to have dinner at R&G Lounge. Despite our reservation we had to wait for over 20 minutes to be seated. Our table was located in the corner of the smelly cellar. Service was super fast, food was unfortunately mediocre. We liked the fresh vegetables and the fish noodles, the honey chicken was so-so (a bit dry, like they kept the dish warm for too long) and the duck was a disappointment. Though tender, it was too greasy. We love Chinese food and know what it should be like, this was just mediocre.

Good food but very loud. Some of the waitstaff speaks very little English, they also have a Chinese menu which is not offered to non Asians.

My husband and I returned to R and G Lounge today and had a delightful and delicious meal experience. Our server, Jade, was very attentive as were several of the other staff. We will be back! Pat and John D. from Arizona

Bottom line, food and service fair at best. Food - the crab everyone raves about on trip advisor is the signature dish. It’s extremely cute when it comes to your table. However, it just a deep fried crab that you have to eat just like any other crab. It’s extremely oily and would prefer it the way most cook it. Everything else we had was just OK...nothing really blew me away. Service - extremely crowded and busy restaurant. Our table was constantly left with a ton of dirty dishes, empty glasses, etc. For water, we were served an ice bucket and large plastic bottle so we could serve ourselves....never seen this before!! There was food and chunks floating in the ice bucket by the time we were done...gross! All in all, a disappointment. I think the people that like this place have been going here a very long time and don’t realize it isn’t very good.

Went here for lunch today. Solid food and solid service. Had the salt and pepper Dungeness crab, marinated half chicken and the triple mushroom vegetable. Very good overall. Good prices for a major city.

We got seaweed salad, which was wonderful, and a duck and a seafood entree. The place was packed but we still got our food in a reasonable time.

Recommended by our tour guide and has very reviews. They have a special lunch menu. Started with Vegetable Egg Rolls Fried egg rolls filled with shredded vegetables and served with sweet & sour sauce, pretty good. I ordered the Cantonese BBQ Luncheon Plate that you choose from a list of meats, I selected the Cantonese BBQ Pork and Cantonese Roasted Duck. Come with white rice but for $1.99 you can substitute a noodle soup. The soup was bland. Both the pork and duck were just fair. My wife ordered the Dice chicken with garlic honey, also just ok. I expected more from the largest Chinatown in America.

Ordered a half Peking duck to go. Must have been the smallest and skinniest duck in California. All skin, fat and bones. $30 wasted.

The restaurant was a great find. Authentic food, friendly staff, great service and the food was delicious. The bartender was friendly and made some wonderful recommendations!

We went here as it was close to our hotel & was recommended to us - it was really busy, but we managed to get a small table. I only had the hot & sour soup, which was really good, & my friend had a main meal which was also very good. Certainly not fine dining, but for a quick meal, I'd go back.

The food was nothing special. Not worth the money. Half of crispy chicken with no sides was $19.00. even the drinks were warm.

We were so excited to try Asian food in San Francisco, and we were sadly disappointed. Quite honestly, Chinese take-out would’ve been better. The only dish that we actually liked were the spareribs, which were identical to what you get at take-out. The spring roles were ok, the salt and pepper calamari had no sauce for dipping and was completely absent of pepper. The corned beef and turnip soup was horrid. The beef was so tough that you would’ve needed a knife to cut through it, but we weren’t given one. The flavor was off as well. The best part of this flavorless meal was the white rice mixed with the hot sauce. Needless to say, we won’t be returning.

Good food in a classic Chinese restaurant. Lots of Chinese people eating there which was immediately a good sign when we arrived. Peking duck superb and Calamari delicious. My son had the lemon chicken with boiled rice and said the best ever. Simple surroundings but a good vibe to the restaurant. Very popular as we booked in the morning of the same day and the latest booking we could get was 5pm so book early.

Good chinese, local food, too casual for us, noisy. Good but not good enough to consider going back.

Whilst we only ordered a few dishes which were of good quality it is hard to equate that quality to the price tag which for 1 appetiser, 2 mains & 2 drinks was almost $90 for some basic no seafood dishes. If money is not an issue when choosing when to dine then give this place a try.

Looking for a good Chinese restaurant in Chinatown, we were recommended to this one by someone at out hotel. The restaurant does not have individual dishes, and the seafood rice is a waste of money if you order it, like I did. If everyone in the group likers the same things, it may work, but in my case, my wife and daughter have different preferences than mine, so this is to me a sure no return place to eat. Service was just ok. Clean place, prices fine.

We were walking to another restaurant and passed by R&G. We figured with a lot of people waiting, it must be good. Only a 15 minute wait and bartender gave us huge wine pours. With only two of us, we only sampled a few dishes and they were great: Salt and Pepper Scallops and eggplant. Lots of people were eating the dungeness crab. While it looked good, just too much work for me. Excellent!

There are so many restaurants in chinatown it is so difficult to know which one to go to! The atmosphere here was great - it was absolutely manic! We gave our name and waited about 20 minutes for a table. We got a drink and looked at the menu. We would have tried the dungeness crab that everyone talked about but it comes in the shell and seemed like too much hard work - also it was massive so as there was only 2 of us - we couldn't order the crab and then choose anything else so we had to miss it off our order. Be good if they had a smaller portion so you could try it - there are enough guests that they could do this! We had the other recommended dish which was the prawns in honey and walnut - this was absolutely amazing. Paired it with some rice and a couple other smaller dishes. Couldn’t finish the food! It was a nice meal but wouldn’t go back as I think there are better places to eat.

Lacking thrills and decorum and rather crowded and multi room but the service, food, promptness, ingredients to the extend that we understand or surmise- most acceptable. The vegetables and the fried rice were sublime. The prawns and the chicken less so. The character of the serving with the beer in can not to uour complete liking. The mille-feuille paper cloth was interesting. The had several layers of on the table, removing one instead of reclothing the tavle. Efficient and of good character and with a family cjaracter in the waiting. Along Kearny street a discreetly location culinary jewel.

We tried the salt-pepper Dungeness crab, which is the restaurant's signature dish. Boy, were we disappointed! The crab is deep fried IN THE SHELL. Deep frying Dungeness crab might be the worst thing you could possible do to it. It was overcooked and unlike really good Dungeness crab, it didn't come out of the shell easily. It was a total pain to extract it to eat it.What a waste of good crab. Not knowing that the crab would be deep fried, we also ordered fried oysters. Yet another disappointment. The oysters were huge, which was not a good thing. Because of their size, in many cases they were tough. And the coating was not good. The one good thing we had was the black cod, which was excellent--moist, and flavorful. The mixed stir-fried veggies were fine, but not any better than in any other Chinese restaurant. This place was a huge disappointment considering its high rating. We won't return.

Went to this mighty restaurant twice in a 4 day SF getaway weekend — so good. May not look like much from the street (or even inside) but hands down some of the best Chinese food we’ve ever had (and we’ve tried a lot!). The service is outstanding, especially given how many people they are serving at any given moment. Seems like a favorite place for local folks in the know. Everything tasted fresh and flavorful. Loved the sautéed prawns and snow peas on XO sauce. Will definitely come again next time we’re in town.

This place came highly recommended by our hotel staff. Only walkins this night. We waited about half hour for table, not bad. From there things went downhill. Placed our order with an appetizer. Then waited. One of our dinners was served and we questioned where our appetizer was. The waitress gave us a blank look and took the plate away. Our appetizer was served & was very good. Then our waitress served the one dinner again, same plate, cold by now. We had to ask where our rice was and still no second dinner. At this point we asked to talk to the manager. We explained our frustration and he just kept nodding his head. While talking to the manager, the second dinner was served but it was the wrong dish! At this point we just wanted to eat and get out of there. Our whole meal experience was ruined. Our dinners were average in taste. The manager did give us one dinner and the steamed rice for free but our original waitress disappeared and never showed up again. Needless to say, if I am ever in SF again would not return or recommend this place.

This restaurant has a great menu selection ranging from tradional to more exotic. The food was excellent. The place was on the small side given its stature but it is tastefully decorated. Price was slightly more expensive. Parking is readily available at the Portsmouth Square Plaza Garage in the next block.

What a meal. Six of us went and each ordered a different menu option. The sea bass was incredible, the noodles were fantastic, and each course was a new favorite item we have eaten so far. The menu is vast, so ask the staff for assistance and you cannot go wrong.

Don't believe the online menu; the salt and pepper live crab and many other specialities are actually market price on the actual menu. Closes at 9 midweek, and I got there too late to order preferred steamed dish, so would love to go back with more time. Staff appeared very rushed as it was near to cloing tim, although they were still letting people in after closing. Did not get to see upstairs or try a variety of dishes; pea pod greens and garlic were very tasty but overpriced for portion. Possible to spend more than intended. Lychee martini was good.

Best Chinese Restaurant in Chinatown . Very nice waiters, were perfectly looked after at the reception, the wait for a table was spent pleasantly on the bar, were only 10mon and then we were brought a very good Chinese food.

Great experience. Great food. So many cultures enjoying authentic Chinese dishes. Every dish we had was delicious.🤤

Found this place online and it did not disappoint. We booked over the phone but could also have turned up and waited in line. Very popular and busy which is always a good sign. Our meal took about an hour in total but we did not feel rushed and like a lot of chinese restaurants dishes are brought to the table when they are ready and not all together like in the UK. Stanley was our waiter and a real character. He was excellent as were all the staff and they work really hard. He advised us on how much to order and we are glad that we went with his suggestions otherwise we would have ordered far too much! Amazing food and great atmosphere - would highly recommend.

Went for a late dinner. Were given an appropriate table with lots of room in a quieter area (we were with our baby in a stroller). Our waiter was very attentive: explained food ingredients and gave us the market price on abalone we ordered, without being asked. All the food was amazing, we got the right amount of attention from the staff and we weren't rushed out in spite of being among the last guests. Recommend highly.

We were so excited to have dinner at R&G Lounge after so many online recommendations that it was some of the best Chinese food in SF. To say we were disappointed would be an understatement. If I was served this food at one of the suburban Chinese restaurants in my hometown of Brisbane I would be underwhelmed, to be served it at an expensive well known restaurant in SF was offensive. The signature crab was bland and not great quality crab, the chicken and broccoli was like something from a food court - cubes of flavourless chicken - and the seafood fried rice was laughable: pale, frozen seafood and literally no taste. I'm writing this in the hope that other people steer clear and spend their money somewhere better. This was a rip off.

This restaurant was recommended to us, so we thought we’d give it a try. We had to wait 30 minutes for a table. The wait was worth it. The atmosphere was super and food was so tasty. We had noodles, rice and 3 main dishes. There was enough for 2 adults and 2 older teen kids. The bill came to $105.00 including 3 soft drinks and a beer.

This is my first time eating at this restaurant, and my overall experience was poor! Our waiter was not very attentive and never checked on us to see if we needed anything or how the meal was! I ordered the R & G special BF, and it was lukewarm at best and bland with no favor! We also ordered fried rice, and it was lukewarm at best! My wife ordered Kung pao chicken, and it was good! Our waiter decided to eat his lunch/dinner, and he sat at a table next to us with several other employees eating their meal as well! Instead of our waiter giving us the bill and checking on us, he ignored us! What was very interesting is that their rice was steaming hot with steam coming off the rice vs. ours being lukewarm! The other thing is they allowed a regular dog inside the restaurant and it sitting a few feet from us! I believe it's not allowed according to California law!' The overall experience was poor! We won't be coming back! Also, parking is difficult to find!

We were a group of 15 and really enjoyed ourselves. The food was delicious. It isn't a very big place so I would recommend booking reservations.

While in San Francisco we decide to China Town for lunch. After looking at reviews many for the recommendations were closed or no longer serving lunch due to COVID. After walking for a while we found R&G. Food and service were excellent

Welcome to Asian that is a little cold. But the dishes are remarkable and of excellent quality and quantity. We recommend

This restaurant was recommended several years ago, we have now eaten there 4 or 5 times. The food has always been delicious and big enough portions to share. Reading other reviews, I do agree with those who complain about the service and atmosphere. We were there yesterday, on a Sunday. We were told it would be a 15 minute wait, it was over twice that but we decided to wait because we like the food. We ordered right away, egg rooms and lettuce cups. We waited for a long time, finally received the entree. We asked several times about the egg rolls and they finally were served when we were over 1/2 done with our meal. The waiters are so busy, that no one seems to care if you are satisfied or not! But, on the basis of the food, we will still return.

a minute ago NEW I was traveling to San Francisco for the first time and on the evening of my arrival I walked around to check out the area around my hotel. I came across this restaurant and decided to go in. I was alone and was able to be seated at a high top table by the bar right away. My server did not speak a lot of English but he provided very good service . I ordered a pear martini which was fantastic and the shrimp chow mein. It was delicious. The atmosphere was lively with folks having a good time at the bar. Everything was great and I look forward to coming back here on my next visit to SF.

The food was great - we ordered the seafood combo claypot, honey spare ribs and fried rice, all were delicious! The weather was perfect for outdoor dining. Definitely would recommend this restaurant for lunch after walking around China town.

This is always a favorite restaurant to go to. It is on the edge of Chinatown, so you can find parking close by. It is better to make a reservation, as the walk in wait is long. The food is great! Their salted crab is one of their signature dishes and it is so good. There are alot good dishes here, and you won't go wrong with anything that you order.

We arrived for dinner at 4:50 pm on a Thursday. By 5:30 pm, the entire restauant was full. The food was yummy. We shared: the diced honey garlic chicken; the beer chow fun; and prawns with scrambled eggs. The food was delicious. The service was solid.

Even though many in our group said that the food here is good, I felt that they are overrated. Most of the food are very salty. Fried Dungeness crab is one of them. Fried rice is tasteless though.

I visited San Francisco this fall for the first time and walked Chinatown. One of my recommended restaurants was R&G. The restaurant was very busy, but I got a table immediately. My spareribs was very tasty and had a crisp to it. I regret not revisiting this restaurant during my 3 day stay. The restaurant was casual and good for an everyday lunch or dinner.

Outstanding Chinese food and environment. Service was excellent and accommodating. Great experience.

We had the secret recipe been and the chicken cashews - both dishes were wonderful and delicious. Best cashew chicken ever

The food was terrible. The peking duck was undercooked. The soy chicken was cold and we had to send it back for them to warm it. We found a gnat in our food and they just blew it off.

The calamari and the fried rice were amazing. The bartender. Louie, was seriously one of the most outstanding I have ever seen. He engaged every customer and he obviously loves his job. You rarely see service like this anymore. Go see Louie at the bar… I guarantee he’ll make you smile.

This place came highly recommended by a food critic, and it certainly lived up to expectations! We started the meal with various soups, with the Hot and Sour soup and the shredded chicken and sweetcorn soup being the best ones tried. This was then followed by an innovative version of duck with pancakes, namely peking duck served with bao buns, which were incredibly soft and light. We then got the specialty of the house, a whole peppered crab, which was out of this world and we would recommend getting this dish if visiting the restaurant.

The food is very good. Wn The menu also has includes seafood and other authentic dishes. We had the Dungeness Crab. Very well prepared. Big enough for 2 to share. But be prepared to wait for the seating. It is very popular amongst the residents of Chinatown.

Lots of locals from Chinatown in a Chinese is always a positive. Food was authentic, and ambience was very nice - families, couples, business people - a real mixture. Service was a little erratic, otherwise it would have been a 5. Wine was very slow to arrive, and they had to be reminded to bring the boiled rice.

The food is very good, the service is slow and confusing but it is worth knowing and trying this place, the drinks are very strong cocktails.

A fairly odorless and flavorless welcome, hence the Rating of 4 stars. Regarding the dishes, nothing to say, it’s really very good, I Trip Tip a dish for two, because the shares are so dantesque. Desserts have no interest. This restaurant is right in the center of Chinatown

On our two day trip to San Francisco, we came here twice, first for lunch, and the next day for dinner. Such good Chinese food! we tried the fried crab, which was fun to eat, (messy) and delicious. Everything we ate was terrific. We'll be back.

Very disappointed with the quality of the food we ate here. We had been recommended to go to this restaurant by our Chinese Uber driver so we had high hopes. However the food was mediocre at best. We ordered the salt and pepper ribs and they were mainly batter and gristle with very little meat. The meat that was there was pink and undercooked. We ended up sending them back as they were inedible. The chicken chow mein had no beansprouts, just noodles, spring onions and chicken but it was bland and tasteless. The chicken and cashew nuts was again bland and hardly had any sauce at all. The satay sticks were undercooked and therefore we felt nervous about eating them. We saw that there were many Chinese people eating in there and so were surprised by the low quality of the food. Will not be recommending it to anyone visiting San Francisco and am disappointed we wasted our precious time going there.

Heard good reviews and decided to take my wife. Was not disappointed. We shared the Spicy Mongolian Beef and the Chow Mein. They were both amazing! The staff was very friendly and the place was very clean. A must stop while visiting Chinatown or Coit Tower that's nearby.

Clearly popular with many diners, but not this one. Tea was served as soon as I sat down. Ordered a beer to start and this arrived very quickly. Ordered Hot and Sour Soup, followed by Combination Seafood Garlic Noodles. Service was prompt despite a busy dining room and entrance area. Sadly the soup was thin and watery, hot but not sour. The Noodles were coated with too much cooking oil. The seafood was good but not plentiful. Other tables were served with Dungenness crab that looked delicious so maybe I didn't choose wisely. Clearly a very popular restaurant in San Francisco Chinatown

There are 2 exceptionally great dishes in this restaurant R&G Lounge. 1. Peking Duck 2. Crabs Just order these 2 items and you're set to try other stuffs in the menu or get to try other places in the city. There are too many good food destinations. You're in SF!!!

Booked ahead as expected it to be busy and it was. Ordered cup of chicken and sweetcorn soup, and the special seafood noodles. Both very tasty. Unfortunately my partners dish not so much. She ordered the chicken and cashew nuts and just wanted some fried rice with it. Rice or noodle side dishes don’t seem to be an option. You need to order a full rice dish at $21. We got there in the end with another waiter who said he could give us a steamed rice bowl for $2. Sadly though the chicken dish was disappointing, as half the chicken was pink inside so my partner had to leave most of it. Won’t be rushing back. Shame as my food was good.

Clearly a popular spot for locals so definitely worth booking a table if you want to eat here. Food was lovely and worth the recommendation.

Fantastic. Really. Very very good Chinese. This can run circles around Mr. Chow any time (in Beverly Hills where we were last week). Really very good food. Also the Peking Duck. Service very good too.

Having past by R & G for years, it was my pleasure to have lunch there last weekend. The service was excellent with lots of attention paid to the needs of individual dinners, handicapped, very young and very old and in between. I did not realized I had dropped my sun glasses until they were produced at the table for identification. The Crab was tasty, the Seafood and Tofu soup was so good that my Italian Dad had two servings; the baked Cod melted in your mouth; and the honey spare ribs were bit sized and the best I have had.

We ate here several years ago and promised ourselves to revisit if we were ever in San Francisco again. Well, recently we passed thru town w 6 other friends overnight on a cycling trip to Napa.. I promised everyone that the salt and pepper crab would blow them away and R&G was everything we remembered. Fortunately this visit w 8 people we were able to order many different appetizers and entrees at the suggestion of Stanley our on point waiter. Everything was spot on. Specifically we had Asian oysters tempura! Excellent! As well as Peking duck! The standout of course was 3 Dungeness crabs which silenced the table w their deliciousness! .. This meal ranked up there in my all time top 5 in flavor and freshness.. and EVERYONE ELSE AGREED.. just go.. and DON’T MISS THE SALT AND PEPPER CRAB!

So everyone said get the Peking Duck and the Salt & Pepper Crab at this old school Chinese restaurant, and so we did. And we were really happy we did. Especially the crab was delectable, although a tad greasy. Make sure to include a side vegetable unless you are protein loading, as there is nothing else served with them. And were they good? Very! Service is very fast, so don't order your food until you're ready to eat it. Since there were only two of us we couldn't order anything else....next time we're bringing friends.

Family showed for dinner. Waited over a hour not seated. Noticed entry appeared dirty and bartender kept picking his nose. Ask to look at dining area. Notice area was dirty. Noticed waitress kept seating Asians who appeared at door without reservations. We left because of rude service and dirtiness of restaurant. Appeared place is not the hype and overrated. Eventually, we ate at Great Eastern Restaurant.

We love Chinese food and as not any good places where we live wanted to eat in Chinatown each day we were in SF. Went here for lunch as recommended by our hotel concierge - not disappointed. Had the Mongolian beef and hubby had the chicken with cashew nuts - both were excellent. Place was crowded but we didn't have to wait. Service was ok, prices reasonable.

Three plates two people and two large men leave stuffed. I always wish we could try more. Salt and Pepper Crab and the Miso Black Cod, we add a vegetable, often the Green Beans, but sometimes another. They have lots of high-end delicacies here including live fish and shrimp. Always crowded with a line, going at off hours can pay off. Do not expect the Chinese food from the mall. Do not expect the same old. You can drop a lot of money here so know what you are doing. Can't wait for my next crab! My favorite preparation for Dungeness crab anywhere.

Slightly underwhelming so order carefully as trading a little on it’s laurels. Don’t have the beef special which they seem to force on everyone. It was bland and deep fried fodder for tourists only I feel. The waitress was polite but was pushing all the same quick tasteless dishes to all who had come due reading or seeing it on Anthony Bourdain show. The duck and pancakes was v nice however as was the one vegetable dish. Saw some locals order more vibrant dishes of scallops and greens so there is good food there but it’s not what they push in the restaurant. The chilli crab looked similarly deep fried and very glad didn’t have that as it was also pushed by waitress. So choose any duck dish and avoid the deep fried overly American gunk. Shame as I was really looking forward to it.

Native San Franciscan here, who has eaten a lot of Chinese food. This is about as good as it gets. It’s not cheap, but worth the price. Get one of the crab dishes! I also liked the my-shu vegetables, and even the Hong Kong style chow mein was exceptional! Full bar. Generous portions. I’d go back in a heartbeat!

Tiny little "hole . in the wall" surprise. Expansive resturant area in basement level, great food and portions. Wait staff were pleasant, attentive and very appreciative of patronage. IF we ever return to this checked off the bucket list town, we will return for more authentic chinese cuisine. Thanks to all the R&G employees

Stop in for lunch after reading the Bourdain loved this spot, and I can see why. The food was excellent.

We booked a table for 8 people for 7.30 had to wait until 8.10 to be seated ordered starters which included crispy duck, vegetable spring rolls, calamari and spare ribs. The springs rolls were bland and only had shredded cabbage, the ribs were so small and very bony. The duck didn’t arrive for another 20mins. We were pressured to order our main course due to the kitchen closing and we were told they had no chicken left. One of our main courses arrived and sat on its own for 10minutes then the duck arrived which was inedible,hardly any meat on it and lots of fat and bones( we sent that back)The pancakes had been microwaved and were all stuck together,impossible to pull apart. Our remaining dishes arrived however our starter plates hadn’t been cleared and we weren’t offers clean plates. The portions have shrunk considerably in recent times and we were looking forward to having the sticky chicken. The service was very poor and we felt like it had been a long service and we were at the end of it. We’d heard that R & G have opened another restaurant on the harbour and we hope this isn’t the reason for the drop in standards.

Chicken & veg. was bland and tasteless. Fried rice also uninspired. Black cod was excellent but pricy. Stir fried pea shoots also excellent! Looking around, some dishes looked wonderful, but others too Americanized and routine. Order carefully, ask questions and demand answers and you can have an excellent meal.

We came here for dinner, it was very busy so we had to wait about half an hour to be seated. When finally seated we had to wait for quite a while even to get a menu. The server was very impatient and got our order wrong twice The good was tasty but the overall experience was not a good one

Ok this is quite authentic Chinese. It was very busy. The food came out randomly. The satay beef was inedible. The service was friendly but slightly odd. I had to run home as it gave me an upset stomach.

Wonderful staff and great tasting food. My husband ordered their famous salt and pepper crab, and said it was the best crab he has ever had. I had the cashew chicken, and it was cooked perfectly. We will definitely go back next time we are in San Francisco.

Upscale restaurant. There were 8 of us so we had a private room. There was a variety of dishes to chose from & were large portions. We each had different dishes & loved them! I especially loved my Magnolian Beef--the beef was so tender & tasty as compared to the same dish I've had at other Chinese restaurants. Can't wait to go back!

It was a busy service with dozens of people at the entrance - many waiting for takeaway but quite a lot for their table. They were running about 20-30 mins late seating people but it was a busy July 4th weekend. Once at the table the menu was lovely, great choices and good service. I’m not a fan of appetisers and mains arriving all at the same time as and when made but that’s personal preference. Be aware that’s the practice and then plan around it. The kung pao chicken and king sized prawns were divine.

Came across this one when wandering around and enjoyed one of the best meals of our stay in SF. Might appear expensive but it’s quality and quantity on the plate and very good value compared with others. Service and surroundings could be improved but if it’s good tasty food you’re looking for then this is a place to go.

Dirty. Awful atmosphere. Mediocre food. Dining room is in the basement with no ventilation and it smells nasty. The bathrooms were disgustingly dirty. I could see into the kitchen through an open door; it was not at all clean looking.

Nicely prepared Salt & Pepper Dungeness Crab. Staff was friendly, attentive and didn’t rush us as we took 2 hours to thoroughly enjoy our treat.

R & G Lounge — A Beloved Classic That Never Disappoints R & G Lounge holds a special place in my heart. My family and I have been dining here for many years, and every visit feels as wonderful as the first. I’m actually surprised I haven’t written a review sooner, because this restaurant has consistently exceeded our expectations. The food is always exceptional — fresh, flavorful, and beautifully prepared. Every dish reflects the care and skill of the kitchen. Our all-time favorite is the salt and pepper crab — golden, crisp, and absolutely addictive. It’s the kind of dish that brings everyone to the table with smiles and messy fingers. The service has always been gracious and attentive, even during the busiest evenings. My parents especially enjoy coming here, which makes our meals feel even more meaningful. Over the years, R & G Lounge has become part of our family’s story — a place where good food and fond memories meet. In a city filled with fine restaurants, R & G remains a true classic — genuine, consistent, and unforgettable. I highly recommend it.

Yup, read the reviews, made a reservation and that was a good thing! It gets packed. It is great food, everyone who knows about good Chinese food has been there.

R&G Lounge was recommended to us by a sales clerk at Canton Bazaar and it did not disappoint. The customers included plenty of Chinese locals—always a good sign. Our server, Stanley, was very helpful in steering us towards some of the more authentic dishes. Next time will have to try the crab!

It’s cold, drizzled evening so we decided to find a Chinese meals from Union Square, SF. After 10 minutes walk we waited for our table at the R & G. It’s my 2nd time but this time we were 4 of us so we can ordered more meals. Crab w salted eggs, crispy chicken, boiled Chicken, Shechuanze beef. Crab was delicious and moist! Indeed one of the better one I had tasted. While the chickens were fabulous and my son ate almost the entire meals. They said it’s one of the best in town, with more people waited. This place is a great place to stop for local Chinese. We will return for the 3rd if we return to SF!

Our Uber driver suggested we give this place a try, we are so happy we did! The outside is very unassuming, we walked in and were seated immediately. The management sure knows what its doing to make this a great eating experience. The food was fantastic (ate here for both lunch & dinner), our order came within a reasonable time. Great food, great service, what more can you ask for!

On our arrival in San Francisco we decided to go for a Chinese and stumbled on the r&g lounge. Couldn’t fault the service but we did sit upstairs and were quite near the entrance downstairs so was cold. The service was good and the food reasonable but it got cold very very quickly. Portions were massive but I’d rather smaller and hotter for a more enjoyable meal

If you want to mix the China Town mood with a some Crab meal, this is the place. Mind to make a reservation, the place is quite packed at lunch time. I’d recommend the crab soup ( enough for 2-4 persons) and the signature fried crab, also enough for 2. Be prepared to wet your fingers! Good apetit!

I understand why there always seems to be a line outside of this restaurant on weekends as the food was very good. I had the stuffed eggplant with bean curd and pork with side of rice which was very good (peppers were spicy, eggplant was tender, etc). The portion size was more than ample for one person and could be shared by 2 depending on your appetite.

We ordered the Lunar New Year menu. We had 6 family members for dinner and we ordered the Dragon Prix Fixe menu plus 1/2 order of the Peking duck. The meal was excellent and the staff very friendly. Very happy with the quality of the dishes.

This is a very good ! Chinese (Cantonese) restaurant. Well done food. The dishes are pretty big to share so if you come in a party it is nice to share several dishes as we did. The service and s accurate and the food comes fast. Exactly the kind of place we hoped to find. Avarage prices

This restaurant is extremely popular, and one can expect the reception desk and servers to be somewhat chaotic, but once you're seated and select your dishes from its extensive menu, the food is delicious. We have been to this restaurant approximately five times, and with each dining experience, we've been pleased with the food. Making reservations is a must. The prices are higher than most other Chinatown restaurants.

Overpriced and rude too minimal service. The food was not great my honey soy orange chicken was dry, my partners cashew nut chicken, ‘S sauce wasn’t great. We had to ask for our order to be taken, remind them to bring rice, ask for the bill and they only take credit card. I would find another Chinese restaurant, there are plenty to choose from.

We wanted to eat local Chinese while we were in Chinatown, and found this place by googling what was close by. We were pleasantly surprised. It was super delicious! We got salmon avocado egg rolls, Prawns with honey walnuts, r & g special beef, Golden supreme fried rice, baked black cod, and chow mien . It was all delicious!

Food was very average. All three meals came out separately over a 20 minute period and the rice never arrived for which the waiter offered no explanation or apology and was quite arrogant. Not impressed to say the least

Fun presentation of the food The food is good but expensive The service is well done without a single smile...

The food is pretty good, but it's extremely loud. Also, the service can be perfunctory. I might add that there was a piece of string in one of my dishes.

Excellent Chinese place that was recommended by our hotel. We had the fried rice with seafood, and the R&G special beef dish which had a unique sweetness due to the long marinade to it that was unique and outstanding. All the food was excellent and the staff was also very nice, helpful and quick to bring the food to the table. It’s worthwhile to mention that the hot tea that comes with the meal is also excellent.

The Kung Pao Chicken was very good, and as spicy as I hoped. The service, however, was weirdly slow when there was no need. I waited 10 minutes between the drop off of my check and a different waiter picking it up to run my card - but my food came out in near record time. I would return.

Salt and pepper Crabs were the best! Also the steamed fish and special beef! A must try! We also had the mixed vegetables that were amazingly fresh. Will definitely come back to this place.

Excellent - really enjoyed this meal. RG special beef is a must - soy sauce beef fried dry like a jerky. Great. We had a dungeoness crab w scallion ginger - was awesome. Pan fried hk style noodle was great. Shrimp w honey walnut was great. Highly recommend. Would go back again. This place was packed!!!!

Our Uber driver recommended this place when we were en-route to China Town. We were heading to another restaurant but he said if we wanted traditional Chinese then this would suit us. We were so pleased he suggested it. The first night was a Saturday night and we arrived at about eight o'clock and It was busy so we had to wait for approx forty five minutes. However it was well worth the wait. We shared two appetisers between the three of us and the hot and sour soup and chicken and beef satay was fabulous. For main we had the chicken chow mein, walnut and honey chicken and the Mongolian beef. All of which were delicious. The beef was the highlight and was so delicious. The service was great and our server Edward was brilliant and very attentive. Overall a great experience. So much so that we went back again two nights later! It was busy again but we got seated straight away and again the food and service was spot on. If you are looking for great Chinese food at good prices with a nice atmosphere then try the R and G Lounge.

Our Hotel Concierge recommended this restaurant...great choice. The only down was we had a reservation and had to wait 20 minutes till our table was ready, however, the food is awesome, the staff superb and this is a 4.5 for sure. Better table management would get a FIVE ⭐️

My wife and I visited R&G based on a recommendation by a local friend. We were not disappointed. The place was jammed on Saturday night, but we opted for a couple seats at the bar. Full service dinner so no problem. Super fast paced and loud...but a lot of fun. We had the Salt and Pepper Crab and some fried rice. Over the top good. The waitress kept us plied with our favorite drinks. A great experience. A gem in Chinatown.

We went there as family for dinner. We had reservations but still waited about 30 minutes. It’s a very busy, popular place. We had the fried crab, green beans, crispy chicken, stir fry rice, and a pork dish. The fried food was very greasy but had good flavor. The restaurant is extremely noisy especially when they clear a table. This makes it difficult to have a conversation. I didn’t feel the good was worth all the noise

After picking up my to-go order, while walking out the door, I observed two kitchen employees sitting in the doorway to the kitchen smoking and picking their nose. The employees were sitting within 6 in of each other not wearing a mask. I threw my food in the garbage.

Our neighbor is native Chinese and when asked where he goes he recommended this place. Went on a slow Monday for lunch. No wait but every table was full. Average service, extensive menu, neat and clean spot. Had the seafood clay pot which was delicious. The special sliced beef with a side of fried rice was superb. Both sauces were very tasty and just right. Excellent price made for wonderful and relaxing lunch.

Hotel staff recommended the restaurant. It is in China town and easy to get to. The food was extremely good. I had the seafood hotpot, the broth was delicious and the meal was filling.

We attended this restaurant on 3rd July having been recommended it. We hadn't made a reservation and had to wait for an hour for a table for 4. No problem there, we took a place at the bar inside and had a drink whilst we waited. When shown to our table I immediately felt a cold draught from the air conditioning. Our table was directly by the front window. I don't usually feel cold but I knew that my wife would, so after a couple of minutes I asked the manager if the air conditioning could be turned up. He said this wasnt possible as it was a set temperature for the whole restaurant. I queried that it was only cold by the window and asked if we could change tables as one further inside the restaurant had become available. Ultimately we decided to stay where we were. When it came to ordering our food, the manager became very intrusive and made recommendations to us, speaking to us as if we had never been to a Chinese restaurant before. We ordered a half Peking duck for 3 to share and my wife ordered a separate starter. My wife's starter came out after half an hour. Our pancakes and condiments came out soon after but it wasnt for another 3/4 hrs before our duck came out. I'm a patient man and fully appreciated that the restaurant was busy but what really cheesed me off was that other diners who'd been seated us had their food brought to them before us. I pointed this out to the staff but it just fell on deaf ears. When our duck arrived I couldn't believe what I saw. It must have been the fattiest duck with minimal meat on offer. Having been sat by this time for an hour and a half, notwithstanding the hour or so waiting time, I was becoming most disappointed. It took another age for our main courses to come out and when they did they came out in drips and drabs which meant our food got cold whilst waiting for the other dishes to come out. I have also got to say the food was so disappointing as well. We have eaten at many top Chinese restaurants down the years and this was the worst by a long way. Having been so intrusive with his recommendations it was disappointing not to see the manager again. We settled our bill for food and drinks but I refused to give a tip (which they had the cheek to ask for!!). This was our first time in San Francisco and our first time in China Town and this whole experience left an extremely bitter taste in our mouths. Go to this restaurant at your peril.

If you are looking for a traditional Chinese experience, you must try this restaurant. Having a reservation is recommended since some days it might be crowded. You should try the baked cod, the fried squab and the fried crab.

In September my husband and I ate at R&G Lounge in Chinatown. I had read a number of reviews of different restaurants and settled on this one. I was impressed that Anthony Bourdain had been there and I wanted to try authentic Chinese food. We were a bit disappointed with our meals, but that might be because perhaps we don’t really care for authentic Chinese food like I thought we would. I had the Special Beef and it was good, but not remarkable. My husband had Mu Shu pork and did not enjoy it. I did think that the vegetable egg rolls were fabulous, however. So I’m glad we went there because my goal was to try authentic Chinese food, but I don’t think we will return. I’m sure people with more of a taste for authentic Chinese food would really enjoy it.

In the Chinatown district of San Fransisco we where recommend to this restaurant. It is at the bottom of Chinatown where it looks a bit desolated. Once we where inside it was fantastic. My husband ordered the crab and I ordered the Peking duck pancakes. These are very generous servings so there is no need to order entree. Our waiter was fantastic and we walked away very happy and content with our choice. Highly recommended

Nothing can ever overcome BAD service. We had been referred to R&G by several people. Apparently they have a Michelin Star. We were fortunate to walk in and have a short wait time...there are three levels of dining. We were seated in the basement and the room was full. The live crab looked to be a popular choice. We waited a long time before being approached and then had to get someone in order to place our order. There were no check-ins by the server, we had to request water which came at the end of our meal. Quite frankly we felt discriminated against as it appeared other tables were receiving adequate attention and service. The shrimp and pineapple friend rice has absolutely no flavor at all. The garlic noodles and seafood was pretty much all noodles. At least the wonton soup was very good. We would not go back or recommend it.

This restaurant was recommended to me at my Wellness Wins (formerly Weight Watchers) workshop when I was traveling in San Francisco. The restaurant has open, shared table seating and is great if you are traveling alone. The food is clean and basic Chinese fare well prepared. Business men eat here. I met another woman visiting the city for the day and got a great tip about free tours.

My friends and I were concerned about this good food restaurant when there was a management change. But after trying this restaurant a couple of times recently, we have found that the good food remained but the service actually got a lot better. It appears now, all diners get a fair waiting time instead of frequent "VIP cuts in line" like before. The waiting staff is also a lot more friendly and helpful compared to before. This is very good news to diners as now they not only will get good Chinese food here but also get good, friendly service...

We booked for 8.30pm on a Sunday night. The place was heaving with people who had booked and walk-ins, and we had to wait 25 minutes for our table. Service was prompt - the restaurant closed at 10pm. The rice and noodle dishes are huge - a single dish is the equivalent of 3 normal portions. Our waiter kindly told us to stop ordering when he thought we may over order. Food excellent.

Classic Cantonese fare with an attentive staff and surprisingly large dining areas (great for larger groups!). Loved having tea for the table right when we got there — excellent touch. Good mix of groups around us (families, couples, friends), so clearly great spot for a variety of occasions (I might choose somewhere a bit more romantic for a first date, however). The menu was expansive if not a bit overwhelming — the top recommended dishes were at the front, which was helpful. As for the food, the Peking Duck was my favorite: melt-in-your-mouth skin and flavorful plum sauce made it an easy standout. The mapo tofu was also good (shoutout to that classic mouth-numbing Szechuan pepper!). The table was split about the R&G Special beef (a bit too sweet and sticky for some), and while the flavor of the chow Mein was nice and smoky, it was a bit more oily than expected. Still, everything was good quality and filling. Wouldn’t be opposed to another nice visit in the future.

Came here for the crab, of course! Came here late one night with a couple of friends and we were seated right away - without a reservation! Wow! The place was still crowded though. Service was great, crab was great. Just keep in mind, it's about $60. I even got some lychee in ginger ale (I was craving something sweet).

We did four Takeout dishes...a black cod, Kung pai chicken, water chestnuts, snow peas and other veggies, and another chicken dish. Except for the veggies, all were spicy hot...and all were delicious. Excellent Chinese.

We visited this restaurant for lunch on our last day in San Francisco. The food was excellent and reasonably priced for the lunch menu. I would recommend the spring rolls. The mains were delicious and portions were huge. I had the children in honey sauce, which was amazing.

This is our go to place for the last 20 years it has a very extensive menu and will always deliver in all areas from service, food and ambience!!

I guess they don't want more business. You ask for prices and trying to order trays of food but they will shout at you with their prices and if you ask another question they will again shout at you like you're dumb even though you are just double checking and making sure the order you're placing is correct. So instead of wasting my time I told her that if she doesn't want to talk to me properly I need to order from her and hang up.

we were starving after our flight into SF and this restaurant was recommended by our hotel. We arrived around 5PM, and were the second people there. This is a walk down restaurant, with a small bar on street level. We saw another table getting Mai Tais and it turns out that is their specialty. Wow were they good and strong. We had the Peking duck, shrimp special and fried rice and were thrilled with everything. By the time we left it was crowded and hopping.

Food was great if you like Chinese cuisine and the place can accommodate a group of people. Parking is a block away. Advance reservation is recommended!

By looking at the name, you never associate to Chinese cuisine. By looking at the outside, you don't believe that they are so good. But once you entered the restaurant, you feel amazing that so many people are waiting. So reservation is highly recommended unless you want to spend time to wait. This is my top Chinese restaurant on my list. (Out of more than 100 big cities in 23 developed countries I traveled to). Salt and pepper crap is a must, you will see it on 90% of the tables. Say sauce chicken mixed with BBQ Pork and duck also good choice. Chicken broth in clay port very tasty (but make sure you have 4 - 6 people to share. It is a big pot. If you want seafood,good too.

Best authentic Restaurant in San Francisco’s Chinatown! The perking duck is prepared perfectly! Look forward to dining here whenever I visit!

Spent a long time researching and looking at the many restaurants in SF Chinatown. We’re so glad we settled on R&G. Others had similar TA ratings but were nowhere near as classy. We even went into one (and left after receiving the menus) where we saw two mice running around. We pointed this out to the staff who didn’t seem very bothered by this. By contrast, the staff at R&G were all friendly, helpful and professional. The waiters all wore waistcoats and advised us on dishes we might like. We were automatically given a pot of tea when we sat down and water throughout the meal. The food portions were huge and the recommended dishes were very tasty. The service was exceptional. I very strongly recommend you eat here.

Becoming average in a city where competition for quality Chinese food is fierce. Unfortunately becoming run-of-the-mill offering greasy food, mediocre duck and flavors overpowered by sauces.

Wandering through China Town, I told my husband he had to check reviews before I would eat at any of the restaurants. Wow! This was a very fortunate find. The place was extremely busy. They take reservations, which I would highly recommend. While we were waiting for a table, we talked with some locals who told us that this restaurant is very well known and liked among locals. While waiting at the very small bar, we enjoyed R & G's version of a Manhattan which included plum wine as an ingredient. Very delicious! We had the salmon and avocado egg roll which was divine. The vegetarian egg roll was ok. Mashed chicken and sweet corn soup was quite good. We shared the "Special Beef," which is one of their signature dishes. It was delicious. Didn't realize we had to order rice separately, but got it quickly once ordered. Most tables seemed to be ordering R & G's other specialty dish, strangely called "Live Crab with Salt & Pepper." Thankfully, nothing was moving on the plates going by. The crabs were enormous, hanging off the dinner plates. The employees should be wearing roller skates because they are so busy. Service was fine and we were very impressed by the way everyone working there hustled and got the job done.

I travel a lot for work (almost weekly) and rarely write reviews. The food was so bad (Salt pepper crab and special beef) that we paid our $227 check and left to eat elsewhere. There was no spice and flavor and the peking duck was stuck to the bone with a goop of hoisin sauce. I love Chinese food and what R&G served made what we get on Cape Cod at our take out onlly spot seem like the French Laundry.

Think my first time dining at R & G was like 9 or 10 years ago, along with friends who flew in from Vancouver, and us from Hong Kong. Eversince then, I will always make sure to pay a visit to R & G with my Co workers from Hong Kong each time I flew to San Francisco. If someone who's base in Hong Kong, which is well-known as chinese culinary paradise city would repeatedly patronise an overseas Chinese restaurant in Chinatown (which we try our best not to) , then it got to be evidently and consistently good! This time we went for lunch, just 2 of us so we ordered ~Half Crispy chicken 😋😋😋 ~Double Boiled Soup of the Day, 😋😋😋 ~Dry Chili Jumbo Prawns😋😋😋 ~Stir-fried Pea Greens😋😋😋 Five stars to all dishes we ordered! Especially the double boiled ginseng chicken soup! Lady server was kind enough to stop us from ordering more food because the portions are big. And she always check on us but not abruptly . Wine list has excellent choices too, and their Napa wines were pretty reasonable! 👍👍👍

My wife and I arrived around 2:15pm. After a suggestion from our tour guide. Upstairs we were greeted right away, and asked to go downstairs to the dining room. There we were greeted right away and seated. Our server, along with every other employee that we made contact with during our visit, treated us very well. Quite friendly, and made us feel right at home. I ordered the R & G special beef.(special recipe). It looked good, and it tasted good. Not a wow moment, but still tasty. Not really enough flavor for me. I would not order that again. My wife ordered the diced honey garlic chicken.. That was quite tasty. Much more flavor. We had a wonderful visit, and were treated great. I would certainly love to visit again.

Right next to the Dragon Gate inside of China Town. Quite touristy restaurant I would say, however lots of Chinese people having dinner there and quite good food, as well as service. The price is higher than I would expect (comparing it to China Town in NY) hence the lower rating, however clean, good service and good food.

Excellent choice. I recommend it highly. I enjoyed the honey spare ribs. They serve the Cantonese Duck contains the bones in contrast with the Peking duck. Personally, I prefer the Peking duck. They have reasonable prices. You better make a reservation before you go.

I was here last week for a business lunch. Between three of us, we ordered a cup of the hot and sour soup, calamari, chicken with vegetables, chicken and beef satay and the shrimp and pineapple rice. The soup was overly spicy and my companion couldn't eat it. The calamari had tons of breading and we pushed it away. The chicken and veggies were good and the rice dish was good. Those two dishes together were tasty. The person that ordered the satay barely touched it as she didn't care for it. Maybe it was an off day. Service was abrupt. We were seated by the kitchen door - lots of traffic. I didn't pay so I can't comment one way or another on the cost. There are so many restaurants in San Francisco to try. I won't return to this one anytime soon.

Fantastic place clearly popular with locals and tourists alike. The food was amazing, service fantastic and prices very reasonable. Only downside was the 25 minute wait for the table

We had a super enjoyable meal at this super popular restaurant on the edge of San Francisco’s Chinatown. My husband and I turned up on Lunar New Year’s Day without a booking, but didn’t have to wait long as we were prepared to sit at one of the high tables on stools. We ordered a wild mushroom chow mein and the beef brisket and turnip clay pot! They were both super delicious – there was a generous portion of mixed Asian mushrooms in the chow mein and the beef brisket was really flavoursome and juicy. As mentioned in the reviews, it is a little on the pricey side – but the food is really good!!

My husband & I visited for lunch following a recommendation from a chinese friend we were staying with. We weren't disappointed. The portions are plentiful and service was spot on (ever though we were 1 of very few westerners in the restaurant) it appears to get busy very quickly (we seemed to time if right but there was quite a queue as we left) and the chinese tea is a lovely touch

This restaurant has a history of centuries in downtown San Francisco. Many yummy chinese dishes where you cannot find elsewhere. The chef ia marvellous. Worth spending. …

We had garlic steamed Dungeness crab and vegetable fried rice. Cannot say enough about how good these dishes were! Go, you'll love it.

Probably the best Asian cuisine I’ve eaten. Many options and well cooked, served by polite staff. Can really recommend this one for its food.