National Emerald Aisle at LIH?

Question

They never had one before but the app is telling me the pick up my car in the Emerald Aisle at LIH. Is this a recent addition or incorrect app information? TIA

Answer

The National Emerald Aisle is typically available at many major airports in the U.S., but Kauai's Lihue Airport (LIH) has historically not had an Emerald Aisle option for car rentals. This is likely a recent change or an update in their rental process, especially as rental agencies evolve their offerings. The app may be reflecting this newer service, so it’s worth checking directly with National Car Rental at LIH to confirm the availability of the Emerald Aisle at that location.

If this is a recent addition, it could be a great convenience, as it allows you to bypass the counter and choose your car directly from the lot, which speeds up the process. However, it's always a good idea to double-check with the rental agency or the app to avoid any surprises when you arrive.

Confirm with National: It’s best to call National Car Rental or check their website for up-to-date information on whether they’ve introduced the Emerald Aisle at LIH. They might be rolling it out gradually.
Alternative Options: If the Emerald Aisle is not available, ask about any express pick-up options that might be offered at LIH to save time during the rental process.
App Accuracy: Sometimes apps may have outdated information, so even though the app shows the Emerald Aisle, it's wise to confirm with the location directly.

Hopefully, this will clarify things and ensure you have a smooth rental experience when you arrive at LIH!