Capella Taipei|First experience at Queyuxuan Lobby Bar✨Detailed service warms your heart

#TaipeiHotel The newly opened "Que Yu Xuan" has had some minor incidents, but it has captured the hearts of the whole family with its "pet-friendly service"! Bring your children to have afternoon tea, and you will unexpectedly get a lot of warm moments~

🍵Afternoon tea experience: waiting for meals in an artistic atmosphere

✨Highlights of space design:
The lobby is 8 meters high, with a suspended book installation and a translucent marble wall. When the sun shines in in the afternoon, the light and shadow dance on the tea set, which is super dreamy (see p2)
✨Parent-child friendly surprise:
When the waiter found that we were with a 5-year-old baby, he immediately sent "coloring paper + crayon set" and asked kindly "whether children's tableware is needed"

🍹Delay remedy: full score for sincerity of apology

• Waiter's response:
Because the kitchen was delayed for 30 minutes, the supervisor came to apologize in person and gave free gifts:
• Two cups of freshly squeezed orange apple juice (the baby couldn't stop drinking)
• "Capella Bear Shaped Macaron" (the packaging box can be taken away as a souvenir)

• Unexpected gains:
Take your baby to visit the artwork in the lobby while waiting. The waiter proactively provides a "children's guidebook" and uses "animal stories" to attract the child's attention when introducing the clay sculptures

🌙List of expectations for the night and morning

• Bartending time plan:
There is a "live jazz performance" after 20:00 on weekends. I want to try the signature "Serpenti Cocktail". It is said that the wine glass will be decorated with snakes

• Champagne breakfast temptation:
The "morning limited set meal" I saw on the Internet includes:
• Champagne + fresh berry plate
• Freshly made croissant with hazelnut paste + omelette
Prepare to experience the "high-altitude breakfast ritual" on the next early flight

💡Recommendations after experience

1. Tips for parent-child travel:
Call in advance to inform "there are children traveling together" and reserve a "low table seat by the window" for baby's graffiti

2. Dealing with food delays:
If you are in a hurry, you can order "ready-made dessert plates" (such as fruit tarts + scones) first. It is recommended to order cocktails/hot food during off-peak hours.

3. Art tour easter eggs:
There are free guided tours from 15:00 to 16:00. Take your children to know "Li Ji's clay works" and "Ju Ming Tai Chi projection", which is more interesting than visiting an art museum.

🌟Summary: Imperfect but warm first visit to the opening

Although there were food delays, Capella used "overage service" to reverse the experience - from the children's coloring group to the sincere apology, the "customer-centric" philosophy is reflected everywhere. I have agreed with my husband that we will come here for "night drinks + enjoy the night view of 101" on the next anniversary. I believe there will be more surprising experiences~

Post by zaizai666 | Jun 2, 2025

Most Popular Travel Moments