Shanghai Customs Building

Introducing Shanghai Customs Building

The Shanghai Customs Building, located at 13 Zhongshan East 1st Road , Shanghai, was designed by Ying Gonghe & Co. Completed in late 1927 , it stands alongside the elegant HSBC Building, earning it the nickname HSBC's " sister building . "

The entrance hall's caisson ceiling is beautifully decorated with colorful mosaics depicting maritime sails. The upper portion of the building exhibits Art Deco architectural features. The clock tower's flagpole, located at 121°29'0.02" east longitude and 31°14'20.38" north latitude , serves as a landmark for Shanghai's location and is also the most imposing of the Bund buildings.

The ten-story Gothic bell tower, modeled after the clock on the Houses of Parliament, was assembled in Shanghai after being built in England. It's said to have cost over 5,000 taels of silver. It's the largest bell in Asia and one of the world's most famous. The Customs House stands majestically on the banks of the Huangpu River, its resounding, stirring bells symbolizing both solemnity and mission.

Climate and best time to travel

Suitable for all seasons

Recommended number of days and locations for visiting

Recommended playing time: less than half an hour

Tickets

free

Attraction opening hours

The interior is not accessible, but the exterior is open all day.

---

Most Popular FAQs for Shanghai Customs Building

What is the history and significance of this attraction/city?

The Shanghai Customs Building, constructed in 1927, was once the headquarters of Shanghai's customs administration. Its historical significance lies in its role in facilitating international trade and customs control during Shanghai's heyday as a global port city. The building symbolizes Shanghai's international importance in the 20th century, combining Western colonial architecture with Chinese design elements.

Where is it located and how do I get there (metro, bus, taxi, walking)?

The Shanghai Customs Building is located at 13 Zhongshan Dong Yi Road, The Bund, Shanghai. You can reach it by taking Metro Line 2 to Nanjing East Road Station (Exit 4) and walking about 10 minutes to the Bund. Alternatively, taxis and buses are also available and offer direct access to the area.

What are the opening hours and best times to visit?

The building is open to visitors from 9:00 AM to 5:00 PM, Monday to Friday. The best times to visit are early mornings or weekdays when it is less crowded. It’s also ideal to visit during the off-peak seasons to enjoy the site without the rush.

What is the entrance fee/ticket price, and how to buy tickets (online/offline)?

Admission to the Shanghai Customs Building is free, but donations are appreciated. No ticket purchase is necessary; visitors can enter the building directly. However, if you are attending a special exhibition or event, tickets may be required, which can usually be purchased at the entrance or online in advance.

Do I need to book tickets in advance, and how far in advance?

There is no need to book tickets in advance for regular visits to the Shanghai Customs Building. However, for special events or exhibitions, it is recommended to book tickets online a few days in advance.

How much time is needed to fully explore it?

It typically takes around 1 hour to fully explore the Shanghai Customs Building, including viewing exhibitions and taking a walk along the Bund for panoramic views of the river and surrounding areas.

What are the must-see highlights or main areas inside?

• The grand entrance hall with its elegant columns and staircase.
• The historical exhibitions showcasing Shanghai's maritime and customs history.
• The panoramic views from the Bund facing the Huangpu River and modern Shanghai skyline.

Are guided tours or audio guides available (and in which languages)?

Guided tours are available in Mandarin, and English-speaking guides can be arranged with prior notice. Audio guides are not available, but tour services can be arranged on-site or online.

What are the best viewpoints or photography spots?

The best viewpoints are from the front of the building, offering scenic views of the Bund and the Huangpu River. The upper floors of the building also provide excellent photography spots with views of the surrounding colonial architecture and modern skyscrapers across the river.

What is the recommended route or itinerary inside?

Start by entering the building and exploring the main hall, then move to the historical exhibitions on the second floor to learn about Shanghai’s customs history. Afterward, head out to the Bund for beautiful river views and photos.

Are night visits, light shows, or special tours available?

The Shanghai Customs Building does not offer night visits or light shows. However, the Bund area is beautifully illuminated at night, providing great photo opportunities of the building and the riverfront.

Is it crowded, and when are the least crowded times/days to visit?

The Shanghai Customs Building can be crowded during weekends and public holidays, especially in the afternoon. To avoid crowds, visit early in the morning or during weekdays, especially outside of peak tourist seasons.

What facilities are available (toilets, food, water, rest areas, shops)?

Basic facilities such as toilets and drinking water are available. However, there are no food or shopping options inside the building. Visitors can find restaurants and cafes along the Bund area after visiting the attraction.

Is the attraction accessible for elderly, children, or disabled visitors?

The Shanghai Customs Building is accessible to elderly, children, and disabled visitors, with ramps and elevators available for easy access to all levels. However, some areas may require assistance for wheelchair users.

Is cash needed or are cards/mobile payments accepted?

Mobile payments such as Alipay and WeChat Pay are accepted for donations, but cash may also be used. There are no on-site ticket purchases, so cash is not required for admission.

What restaurants or cafes are available inside or nearby?

• There are several restaurants and cafes nearby, including The Bund's dining options such as M on the Bund, The House of Roosevelt, and Starbucks.
• For a more casual meal, check out the numerous eateries along Nanjing Road or in the Lujiazui area.

Are there vegetarian/vegan/halal food options?

Yes, there are vegetarian, vegan, and halal food options available in nearby restaurants along the Bund and in Lujiazui. Popular restaurants like Pure & Whole offer healthy vegetarian and vegan meals.

What hotels or accommodations are close to the site?

• Luxury options include The Peninsula Shanghai, Waldorf Astoria, and The Ritz-Carlton.
• Mid-range accommodations include the Park Hotel Shanghai and Hotel Indigo Shanghai.

What other attractions or landmarks are nearby and easy to combine in a day trip?

• The Bund, with its colonial architecture and views of the Huangpu River.
• Yu Garden, a classical Chinese garden located not far from the Customs Building.
• The Oriental Pearl Tower in the Lujiazui area, offering panoramic city views.

Are there souvenir shops and what are the typical souvenirs?

While there are no souvenir shops inside the Shanghai Customs Building, nearby shopping areas along Nanjing Road or in the Bund area offer plenty of opportunities to purchase Shanghai-themed souvenirs like silk items, tea, and local artwork.

What are the best transportation options to continue the trip after visiting?

• For public transport, take Metro Line 2 from East Nanjing Road Station or take a taxi to continue your journey.
• Visitors can also use ride-hailing apps such as Didi for more convenience.