Fury, Sebago, or Sunset Watersports?

Question

I was looking into these companies for activities for me and my older mother to enjoy. I just wanted to get a feel for their reputation and reliability as I see a lot of positive reviews on all of them. Could be concerned some of those may not be legit though and why I ask. Not sure what we would be set on excursion type yet. Sunset cruise sounds nice, but also the snorkeling and sandbar tours sound like they can be fun too. Ruling out Danger Charters because I am concerned about a smaller boat like that and her balance.

One of the reasons I ask too is because we had a company in Hawaii cancel on us because they didn't "have enough people" to warrant it. We almost lost out on the money I paid if I hadn't firmly convinced them to book us on a different trip on that day. Experiences like that is why I want to do more research and get feedback from locals/travelers who've been there.

Thank you for any info you provide. :)

Answer

Key West has several well-established water activity companies, and it’s wise to research before booking, especially if you’re traveling with someone who might need stability on a boat. Fury, Sebago, and Sunset Watersports are all reputable, but they offer slightly different experiences and setups.

Overview of Companies

Fury Water Adventures: One of the largest and most popular operators in Key West. They run a fleet of large, stable catamarans and motorboats, which is good for passengers who need extra balance. They offer snorkeling, sunset cruises, and day trips to the sandbar. Most reviews highlight professionalism, reliable scheduling, and friendly crew.
Sebago Watersports: Sebago is well-known for their snorkeling excursions and smaller-group trips. Their boats are comfortable, but some smaller boats might be slightly less stable than Fury’s catamarans. They are praised for knowledgeable guides and a more personalized experience. Great for snorkel tours and sandbar visits.
Sunset Watersports: Focuses on sunset cruises and private charters, though they also do snorkeling and sandbar tours. Boats are mid-size and generally stable. They are highly rated for customer service, informative guides, and scenic evening trips. Ideal if a relaxed, scenic experience is preferred over high activity.

Factors to Consider

Since your mother may need more balance, Fury’s larger boats and catamarans could be the safest choice.
All three companies generally don’t cancel trips due to low passenger counts; Fury is especially known for consistent scheduling because of their larger fleet.
If you prefer a more personalized, potentially quieter experience, Sebago or Sunset Watersports may be preferable.
Check accessibility options and whether crew can assist guests with limited mobility. Most companies are happy to accommodate if you call ahead.

Recommendations

For a combination of safety, stability, and flexibility, go with Fury. Their larger boats reduce motion, and they handle weather-related adjustments professionally.
If you prioritize a more intimate, slower-paced experience and your mother is comfortable with mid-size boats, Sunset Watersports is excellent for a scenic sunset cruise.
For snorkel-focused trips with knowledgeable guides, Sebago is highly regarded.
Always book in advance, and confirm accessibility or special needs with the operator.

Overall, all three companies are legitimate and well-reviewed. Choosing between them mostly depends on the type of experience you want, boat size, and your mother’s comfort with balance and stability.