Has anyone booked through Lucky Savannah?

Question

Hi. Wondering if anyone has any recent experience of booking holiday rental through Lucky Savannah. We’ve had our house cancelled by Southern Belle with 2 weeks notice and while we’d like to book through a local company, want to be sure we won’t have any issues. Thanks in advance

Answer

Lucky Savannah is one of the larger and more established local vacation rental companies in the Historic District, and many travelers have used them without issues. That said, experiences can vary depending on the specific property, dates of travel, and how busy the season is. Since you’ve just had a last-minute cancellation from Southern Belle, it makes sense to double-check reliability before rebooking.

Here is a detailed overview based on common traveler feedback, recent reviews, and what guests generally report about using Lucky Savannah.

General Reputation

Lucky Savannah has been around for years and manages a very large portfolio of properties within the historic district, Victorian district, and surrounding neighborhoods. Most guests report smooth check-ins, accurate listings, and responsive staff. Their local office and 24/7 support line are a plus compared to anonymous third-party platforms.

What Guests Often Like About Lucky Savannah

Good communication – Guests generally note that emails, arrival instructions, and access info are clear and timely.
Local management and support – Problems (e.g., A/C issues, access codes, parking questions) are typically addressed quickly because they have local staff.
Wide range of properties – Many choices within walking distance of Forsyth Park, River Street, and major attractions.
Clean units – Most recent reviews mention very clean, well-kept rentals.

Where Guests Sometimes See Issues

Occasional last-minute switches or cancellations – This happens far less frequently than with some companies, but any high-volume rental agency may reassign a guest if an owner suddenly withdraws a property. It's not common, but it does happen.
Parking limitations – Some properties don’t include parking or only offer street parking, which can be tricky for first-time visitors.
Historic homes may vary – Because many homes are older, things like humidity, uneven floors, or quirks come with the territory. Not necessarily a problem—just something to be aware of.

Tips to Ensure a Smooth Stay With Lucky Savannah

Call or email them directly before booking – Confirm availability and ask if the property has had any recent maintenance issues.
Choose a property with many recent positive reviews – Avoid listings with outdated or sparse review history.
Confirm cancellation policies – Local companies often have stricter policies than Airbnb/VRBO, but they are clear about them.
Ask about backups – Since you just had a cancellation with another company, ask Lucky Savannah what they do if a property becomes unavailable (they often rebook you in a similar or upgraded unit).

Overall Recommendation

Yes—many travelers have booked successfully through Lucky Savannah and had a good experience. They are generally considered reliable, responsive, and guest-friendly. If you want a local company without the risks of last-minute surprises, they are one of the safer choices in Savannah.

Has anyone booked through Lucky Savannah?

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