Cosmo Suite Cash Deposit

Question

Hey

I’m looking to book a one bedroom terrace suite via BA but the small print says the cash deposit per day is $500 for suites. Seems excessive. Anyone stayed in one of these suites and can confirm please? Thank you

Answer

Hey there! It’s not uncommon for higher-end suites, like the one-bedroom terrace suite at the Cosmopolitan, to require a cash deposit as part of the booking process. The $500 per day deposit you’re seeing is a standard practice at many luxury resorts and casinos in Las Vegas, and it serves as a security measure for the hotel in case of incidentals or damages during your stay.

Here’s what you need to know about these deposits at the Cosmopolitan:

Deposit Amount: The $500 per day is specifically for suites like the one-bedroom terrace suite. This is not a charge; rather, it’s an authorization on your credit card or a cash deposit that will be refunded if there are no additional charges or damages at the end of your stay.
Refund Process: Assuming there are no incidentals (room service, mini-bar usage, damage, etc.), the deposit will be refunded after checkout. However, it may take a few business days for the refund to reflect in your account, depending on your bank or credit card provider.
Credit Card vs. Cash: Most guests choose to use a credit card for this deposit, as it’s less hassle than dealing with cash. If you do opt for a cash deposit, the same process applies, and you’ll get the cash back if no issues arise.
Why It’s High: The $500 deposit is usually higher for suites compared to regular rooms, as these suites are more luxurious and come with a greater potential for additional charges. In the case of terrace suites, the hotel also likely factors in the premium location, size, and the high-end amenities offered in these rooms.

If you feel the deposit amount is excessive, one alternative is to call the Cosmopolitan directly and inquire if they can offer any flexibility or if the deposit is refundable right away upon checkout without any waiting period (though this is rare). The deposit is meant to cover any potential damages, so it’s a standard policy for many luxury hotels in Las Vegas.

Hope this helps clarify things! Enjoy your stay at the Cosmo – their suites are fantastic!