Booked at Westin Kaanapali Resort Villas in September 2025

Question

We are vacationing an eloping and have booked a week at the Westin Kaanapali Resort Villas. I have been reading mixed reviews (especially complaints of cockroaches) and wondered if anyone had any suggestions or insight to this resort. Is it a keeper of should we look elsewhere?

Answer

Congratulations on your upcoming elopement and vacation in Maui! The Westin Kaanapali Resort Villas is a popular choice for both families and couples, offering a beautiful location with great amenities. That said, it’s understandable that you may have concerns, especially with the mixed reviews you’ve encountered, particularly regarding issues like cockroaches.

Let me break down some of the key aspects of the Westin Kaanapali Resort Villas and provide suggestions based on your concerns:

1. General Overview: The resort is well-regarded for its spacious villas, beautiful beachfront location, and a variety of activities. The Kaanapali area itself is a prime spot on the island, close to dining, shopping, and other attractions. Guests can enjoy multiple pools, a fitness center, and direct beach access. The property offers both one- and two-bedroom villas, which are great for longer stays or for those seeking more space.

2. Concerns About Cockroaches: It’s true that some guests have reported seeing cockroaches or other insects in their rooms. However, this is not an uncommon issue in tropical climates like Maui, especially during the warmer months. Hawaii has a subtropical environment, and even the most luxurious resorts can occasionally have pest problems. If you do have a concern upon checking in, you can request a room change or ask for pest control to inspect the area. The resort management is generally responsive to guest concerns and should work to resolve any issues. If you want to minimize the chances of insects, consider staying on higher floors, as they are typically less prone to pests.

3. Is It a Keeper or Should You Look Elsewhere? While the Westin Kaanapali Resort Villas has received some complaints, it’s important to weigh those against the overall positive aspects of the resort. Many guests rave about the spacious rooms, excellent amenities, and stunning location. If you can overlook occasional issues like pests, this resort could be a great choice for your vacation and elopement, especially considering its proximity to the beach and other attractions. That said, if you're particularly concerned about cleanliness or the resort’s response to pest issues, here are some other options to consider:

The Ritz-Carlton, Kapalua: If you're looking for a more luxurious and quiet resort, this is a great option. It’s a bit more upscale and known for its top-tier service, beautiful grounds, and attention to detail. The Ritz also offers a more serene and private environment, perfect for an elopement.
Four Seasons Resort Maui at Wailea: Another highly rated luxury resort, the Four Seasons is known for its exceptional service and beautiful beachfront property. It’s an excellent choice for a romantic and high-end experience, and it offers a variety of dining and spa options.
Andaz Maui at Wailea: This is a chic, modern resort offering beachfront access and beautiful rooms. It’s a bit more contemporary in design compared to the Westin, and it has a relaxed, stylish vibe that might appeal to you as a couple eloping.

4. Other Considerations: If you decide to stay at the Westin Kaanapali, here are a few tips to make your stay more comfortable:

Request a higher-floor room to avoid potential issues with insects.
Check reviews closer to your travel date for up-to-date feedback on cleanliness and service.
Consider dining options — the resort has multiple restaurants and is close to other great dining options along Kaanapali Beach. Many guests enjoy the convenience of on-site options like the Relish Burger Bistro or the Ocean Pool Bar.
Explore the surrounding area — Kaanapali Beach is a great spot for snorkeling, swimming, and enjoying the sunset, so even if there are minor issues with the resort, you’ll have plenty to enjoy in the area itself.

In conclusion, the Westin Kaanapali Resort Villas could still be a great choice for your elopement, but if you have concerns about cleanliness or pest issues, you might want to consider alternatives like The Ritz-Carlton, Kapalua or Four Seasons Resort Maui at Wailea for a more upscale experience. Ultimately, it comes down to your priorities for the trip—whether you’re looking for luxury, value, or a more relaxed vibe. Whatever you choose, I’m sure your time in Maui will be unforgettable!

Booked at Westin Kaanapali Resort Villas in September 2025

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