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Car rental on the Hawaii (Big) Island

Good day! I will need to rent a car for about 11 days on the Big Island. I live outside the US and do not have car insurance in the US. Currently what is the best company as far as service, rates for the car with insurance?

Great question! Renting a car on the Big Island for 11 days when you're coming from outside the U.S. (so, likely not covered by U.S. auto-insurance) means you’ll want a company with good service, reasonable rates, and solid insurance options. Below are some of the top rental companies to consider, plus tips and trade-offs based on recent and traveler-reported experiences.

Top Car Rental Companies to Consider on the Big Island

  • Avis (Kona Airport – KOA)
    Avis has a location at Kona International Airport (KOA) with good operating hours (5 AM–11 PM).
    • Long-Term Option: They advertise special long-term rental rates, which could be cost effective for an 11-day rental.
    • Insurance:• User Feedback: Some renters report long lines at airport counters, especially in peak times.
  • Alamo (Kona or Hilo Airport)

    • Alamo offers a broad range of vehicle types, from small economy to SUVs, which is handy for island driving.
    • According to local pickup info, they provide standard rental insurance at the counter—make sure to understand the daily cost and coverage.
    • According to reviews, Alamo sometimes has shorter lines compared to other companies, which is a plus when picking up.
  • Enterprise / National / Hertz / Other Major Brands

    • These national companies are present on the Big Island and typically have good service, but availability and wait times can vary.
    • Check for credit-card insurance coverage: many credit cards offer collision coverage on rental cars, which can significantly reduce what you pay for insurance at the counter.
    • According to traveler reports, during busy times there can be a wait (“island time” for rentals), so arriving early or pre-booking is wise.
  • Aloha Rents (Local Rental Company)

    • This is a local company with a branch at Kona Airport (KOA).
    • Being a local rental company, they may offer more flexible or competitive pricing, especially for longer-term rentals.
    • Insurance options may differ from big nationals, so ask specifically about the coverage they provide (liability, LDW, etc.).

Tips for Renting Safely and Economically (Especially Without U.S. Auto Insurance):

  • Pre-Book Early: Big Island rentals can be tight, especially for longer terms. Booking well in advance helps you lock in the best rate and availability.
  • Understand Insurance Options: At the counter, request the Loss Damage Waiver (LDW) or similar coverage. Check your credit card benefits to see if collision or damage is already covered—many premium cards do.
  • Driver Requirements: Be sure to bring your valid non-U.S. driver’s license, passport, and a major credit card. Some renters report that Avis or other companies require a large credit-card hold.
  • Consider Rental Lines: Airport pick-up can mean wait times, especially during peak hours. Some recommend picking up just after the counters open or using off-site locations.
  • Vehicle Choice: Think about what kind of car you’ll need: a compact or midsize is cheaper and more fuel-efficient, but if you plan to drive to volcanoes or windy roads, an SUV or 4WD is safer.
  • Check for Fuel & Additional Fees: Understand the gas policy, any extra daily fees, and whether additional drivers or drop-off locations cost more.

Recommendation:

For an 11-day rental, Alamo at Kona Airport is probably your best mix of reliability, good vehicle options, and manageable insurance. If you want more flexibility or a potentially lower daily rate, Aloha Rents is also a strong contender—just be very clear on what insurance they provide for someone insured outside the U.S.

If you can, call the specific location (KOA or Hilo) before booking to confirm current rates, insurance costs, and any deposit/credit-card hold policies. That way, you’ll know exactly what you’re signing up for and can avoid surprises when you arrive.

Hope this helps — have an amazing trip to the Big Island! 🚗🌺

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