Hele-on Bus

Question

Hello, we are coming in on a cruise ship and need to get to the airport for a car rental. I see that the Hele-on bus runs from near the port to the airport. Just wondering if anyone has used it and how much of a hassle it is?

Answer

The Hele-on Bus is a reliable and affordable option for getting from the Hilo cruise port to the airport, but there are a few things to consider in terms of convenience and timing.

Bus Details

The Hele-on Bus service operates on the Big Island, including routes from the Hilo port to the Hilo International Airport. The buses are typically scheduled to align with cruise ship arrivals, so it can be a convenient option for those who prefer not to rent a car or take a taxi.

Route: The bus stops near the port and provides service to Hilo International Airport. Depending on the schedule, the bus may make additional stops, so check the bus route and stops in advance.
Cost: The fare for the Hele-on Bus is very affordable, usually around $2 per person, making it one of the cheapest options for transportation in Hilo.
Schedule: While the bus runs on a regular schedule, it’s important to check the exact times for your arrival and departure. The schedule can vary depending on the day and time, so be sure to double-check to avoid missing your flight or cruise departure.

Considerations

While the Hele-on Bus is affordable, there are a few potential drawbacks:

Timing: The bus operates on a set schedule, so it’s important to factor in any delays from the cruise ship arrival. Buses may not always be available immediately after you disembark, and waiting for the next scheduled bus could add time to your trip.
Comfort: The Hele-on Bus is not a luxury option—it’s a public transit service, so it may not be the most comfortable or convenient choice if you have a lot of luggage or if you’re on a tight schedule. However, it’s functional and gets the job done.
Limited Service: There may be limited bus services available, especially on weekends or during off-peak times. It's recommended to check the bus timetable ahead of time or ask about specific routes when you disembark to ensure you can catch the right bus.

Alternatives

Taxi or Rideshare: If you prefer more flexibility and comfort, a taxi or rideshare service (like Uber or Lyft) could be a better option, especially if you're in a hurry or have a lot of luggage. Taxis are generally available at the port and would take you directly to the airport.
Shuttle Services: Some cruise lines or hotels offer shuttle services to the airport for a fee. This could be a good option if you prefer a direct transfer with less hassle.

Conclusion

The Hele-on Bus is a convenient and budget-friendly option for getting from the Hilo port to the airport. However, it’s best suited for those who are on a relaxed schedule and don’t mind a bit of extra time and potential waiting. If you need more flexibility or comfort, consider a taxi or rideshare service. Be sure to check the bus schedule in advance to avoid any surprises!

Hele-on Bus

More Hilo Travel Questions

Popular Destinations

Popular Travel Questions