Mixed Experience with Customer Service

I recently had an interaction with the customer service team, and I found it to be a mixed experience. On the one hand, the initial response was quick and quite helpful. The representative seemed knowledgeable and addressed my concerns directly. However, the process dragged on longer than I anticipated because I had to follow up multiple times. While the staff was polite, the delay in resolving the issue was frustrating. Overall, the support was decent, but it could definitely improve in terms of efficiency and response time.

Post by _TI***n5 | Aug 15, 2025